Lift Operator Winter 26/27

Youth Exploring Adventure Inc DBA Hilltop Ski Area•Anchorage, AK

5d•Onsite

About The Position

The Lift Operator is responsible for the safe and efficient operation of ski lifts while providing exceptional guest service. This position ensures guests are loaded, transported and unloaded safely, maintains orderly lift lines and lift areas, and supports overall mountain operations through continuous attention to safety, communication, and operational procedures. Lift Operators work outdoors in varying weather conditions and play a critical role in creating a positive guest experience.

Requirements

Must be at least 18 years old.
Must pass a background check.
Education and/or experience that demonstrates the ability to perform the role effectively.
Ability to work up to 40 hours per week, including weekends, evenings, and holidays.
Comfortable operating ski lifts, assisting guests, managing lift lines, and maintaining ramps in all weather conditions.
Physically able to lift 50+ pounds, stand and walk for long periods, and perform strenuous outdoor tasks.
Ability to ride chairlifts as a passenger.
Strong communication and customer service skills; calm and professional under pressure.
Reliable, punctual, and able to follow written and verbal instructions independently.
Capable of safely using tools and equipment, maintaining accurate records, and completing paperwork on time.
Must have cold weather-appropriate gear to include winter-rated boots, socks, gloves, hat, face covering/buff, warm layers.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Operate ski lifts in compliance with ANSI B-77 and established procedures, including opening, downloading, and last chair protocols.
Greet guests warmly, provide clear loading and unloading instructions, and offer extra support for children or those with adaptive equipment.
Perform pre- and post-shift inspections, monitor lifts throughout the day, and promptly report problems, unusual conditions, or malfunctions.
Keep ramps, shacks, and lift zones clear of snow, ice, and hazards while ensuring tools, equipment, and barriers are organized.
Manage the flow of skiers and snowboarders in the lift line, ensuring an orderly and efficient boarding process. This includes keeping the loading and unloading area safe.
Provide courteous guest service, manage lift lines safely and efficiently, and uphold departmental standards for punctuality, attendance, dress, and grooming.
Complete required paperwork accurately and on time, participate in evacuation training, and assist in actual evacuations if needed.
Maintain timely break rotations, communicate effectively with supervisors and coworkers, and support a positive, inclusive team culture.
Model professionalism, teamwork, safety awareness, and exceptional guest service, while assisting colleagues across departments when needed.