Lift Operations Crew Lead - Winter Season

Alterra • Winter Park, CO

4d • Onsite

About The Position

The Lift Crew Lead is responsible for the high quality and efficient operation of the aerial and surface ski lifts. This person must consistently follow Winter Park Resort policies and procedures. Winter Park Resort is the closest ski resort to Denver, offering endless adventures with easy access to public land. Whether looking for a first winter season experience or a long-term career, Winter Park has something for everyone.

Requirements

• High School Diploma or GED required
• Guest service experience desirable

Responsibilities

• Operate all lifts in accordance with CPTSB, ANSI B-77 and USFS Rules and Regulations
• Be alert for hazards and potential hazards involving passengers, employees and machinery.
• Consistently follow safety procedures and utilize appropriate safety equipment.
• Follow Winter Park Resort and Lift Department policies and procedures.
• Attend safety meetings.
• Create and maintain a friendly, congenial and helpful attitude while effectively providing our skiing guests and other employees with assistance, information and/or directions.
• Effectively handle first-line conflicts and grievances with guests.
• Maintain a positive working atmosphere that encourages team work, cooperation and communication.
• Perform opening procedures, daily operational inspection and complete Lift Log as delegated by crew leader and/or Supervisor.
• Follow loading and unloading procedures for passengers including those with special needs (i.e. NSCD participants, Ski & Snowboard School participants, and children).
• Keep lift area and lift cabins neat, paying particular attention to housekeeping, ropes, barriers, ramps, corrals, tool storage, snow removal, ski tip clearance.
• Keep trail maps and tissue dispensers full.
• Complete lift logs, lift incident forms neatly, accurately and timely.
• Communicate with Lift Supervisor for updates on schedule changes, memos, policy changes, and special events.
• Become familiar with basic day to day sounds and appearance of the lift and lift components. Immediately notify dispatch of any changes.
• Maintain uniform and appearance standards in accordance with Lift Department guidelines.
• Perform ticket validation duties when assigned.
• Be a Winter Park guest relations representative. Project a desirable image that reflects favorably upon incumbent, this position, and the ski resort.
• Keep ample supply of Lift Incident Reports, Lift Logs, etc. on hand.
• Perform other duties as directed.

Benefits

• Free season pass to Winter Park and all Alterra Resorts
• Discounted friends & family tickets
• Medical, dental, vision, life, paid parental leave and more for eligible employees
• 401(k) plan with 100% company match - up to 4%
• Mental health resources for all employees
• Food & beverage and retail discounts
• Onsite employee childcare based on availability
• Discounted equipment rentals, pro-deals, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED