Lift Operator - Winter Season

Alterra • Winter Park, CO

3d • Onsite

About The Position

Lift Crew members safely transport guests across Winter Park Resort’s terrain by operating lifts, platter lifts, and conveyors while providing excellent guest service. The role calls for a positive, helpful attitude, a passion for the outdoors, and the ability to work in a high-alpine environment. Employees learn the knowledge and procedures required for safe lift operations and contribute to the resort’s friendly, helpful guest experience. The work also involves regular positive guest interaction and opportunities to ski or ride during the day.

This is a seasonal position with a starting wage of $19.50 per hour. A high school diploma or GED is required; guest-service experience is desirable. The role is primarily outdoors and involves strenuous activity, including frequent lifting, walking or hiking over uneven terrain, and exposure to challenging mountain weather, chemicals, ultraviolet radiation, fumes, and noise. Evening, weekend, and holiday work may be required.

Requirements

• High school diploma or GED.
• Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for qualified individuals with disabilities.
• Ability to work outdoors in a high-alpine mountain environment and perform strenuous physical activity, including frequent lifting of 50 pounds and walking or hiking over challenging, uneven terrain while carrying heavy tools or equipment.
• Ability to work evenings, weekends, and holidays when required.
• Ability to communicate with guests, supervisors, and other employees; talking and hearing are continuous aspects of the role.
• Ability to perform continuous visual tasks, particularly near vision and depth perception.
• Willingness to accept changing responsibilities and potentially transfer duties as the resort evolves.

Nice To Haves

• Guest-service experience.

Responsibilities

• Operate lifts in accordance with CPTSB, ANSI B-77, and USFS rules and regulations.
• Watch for hazards involving passengers, employees, and machinery; follow safety procedures and use appropriate safety equipment.
• Follow Winter Park Resort and Lift Department policies and procedures, and attend safety meetings.
• Provide guests and employees with friendly, helpful assistance, information, and directions; handle first-line guest conflicts and grievances.
• Promote teamwork, cooperation, and communication among crew members.
• Perform opening procedures and daily operational inspections, and complete lift logs as assigned.
• Follow passenger loading and unloading procedures, including procedures for guests with special needs, ski and snowboard school participants, and children.
• Keep lift areas and cabins orderly, including housekeeping, ropes, barriers, ramps, corrals, tool storage, snow removal, and ski-tip clearance; replenish trail maps and tissue dispensers.
• Complete lift logs and incident forms neatly, accurately, and promptly, and maintain an adequate supply of forms.
• Communicate with the Lift Supervisor about schedule updates, memos, policy changes, and special events.
• Learn the normal sounds and appearance of lifts and their components, and promptly report changes to dispatch.
• Meet Lift Department uniform and appearance standards.
• Perform ticket validation when assigned.
• Represent Winter Park Resort positively to guests and maintain an image that reflects favorably on the employee, role, and resort.
• Perform other duties as directed and adapt to changing responsibilities.

Benefits

• Free season pass to Winter Park and all Alterra Resorts.
• Discounted friends and family tickets.
• Medical, dental, vision, and life coverage, plus paid parental leave and other benefits for eligible employees.
• 401(k) plan with 100% company match up to 4%.
• Mental health resources for all employees.
• Food and beverage and retail discounts.
• Onsite employee childcare, based on availability.
• Discounted equipment rentals and pro deals.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED