Lift Operator - Winter Season

Winter Park Resort • Winter Park, CO

3d • Onsite

About The Position

Lift Crew members will play a key role in safely transporting guests to experience the world-class terrain of Winter Park Resort. As a member of the Lift Operations Crew, Crew Members are tasked with the safe operation of Lifts, Platter, and Conveyors, all while providing every guest with excellent service. The position requires a positive attitude, a willingness to help guests and fellow crew members, a passion for the outdoors, and a high alpine environment. The successful Lift Operations Crew Member will learn all required knowledge, bring a positive attitude each day and help continue Winter Park Resort’s reputation of industry-leading friendliness and helpfulness. When done well, the position of Lift Operations Crew Member involves positive guest interaction and plenty of skiing and riding throughout the day.

Requirements

• High School Diploma or GED required
• Guest service experience desirable

Responsibilities

• Operate all lifts by CPTSB, ANSI B-77, and USFS Rules and Regulations
• Be alert for hazards and potential hazards involving passengers, employees, and machinery.
• Consistently follow safety procedures and utilize appropriate safety equipment.
• Follow Winter Park Resort and Lift Department policies and procedures.
• Attend safety meetings.
• Create and maintain a friendly, congenial, and helpful attitude while effectively providing our skiing guests and other employees with assistance, information, and/or directions.
• Effectively handle first-line conflicts and grievances with guests.
• Maintain a positive working atmosphere that encourages teamwork, cooperation, and communication.
• Perform opening procedures, daily operational inspection, and complete Lift Log as delegated by a crew leader and/or Supervisor.
• Follow loading and unloading procedures for passengers including those with special needs (i.e. NSCD participants, Ski & Snowboard School participants, and children).
• Keep lift area and lift cabins neat, paying particular attention to housekeeping, ropes, barriers, ramps, corrals, tool storage, snow removal, and ski tip clearance.
• Keep trail maps and tissue dispensers full.
• Complete lift logs, and lift incident forms neatly, accurately, and timely.
• Communicate with Lift Supervisor for updates on schedule changes, memos, policy changes, and special events.
• Become familiar with basic day-to-day sounds and the appearance of the lift and lift components.
• Immediately notify dispatch of any changes.
• Maintain uniform and appearance standards in accordance with Lift Department guidelines.
• Perform ticket validation duties when assigned.
• Be a Winter Park guest relations representative.
• Project a desirable image that reflects favorably upon the incumbent, this position, and the ski resort.
• Keep ample supply of Lift Incident Reports, Lift Logs, etc. on hand.
• Perform other duties as directed.

Benefits

• Free season pass to Winter Park and all Alterra Resorts
• Discounted friends & family tickets
• Medical, dental, vision, life, paid parental leave and more for eligible employees
• 401(k) plan with 100% company match - up to 4%
• Mental health resources for all employees
• Food & beverage and retail discounts
• Onsite employee childcare based on availability
• Discounted equipment rentals, pro-deals, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED