Lifestyle Events Coordinator

GINGER AND BAKER LLC•Fort Collins, CO

4d•Onsite

About The Position

The Events Team at Ginger and Baker is made up of the Events Director, multiple Events Coordinators – Business and Community Events Coordinator, Lifestyle Events Coordinator, Teaching Kitchen Coordinator – our Guest Experience Specialist, Events Chef and their Culinary Team as well as a dedicated team of event servers and bartenders. As an integral member of the Management team, the Lifestyle Events Coordinator plans and executes all Lifestyle events for the business, including but not limited to weddings, receptions, rehearsal dinners, bridal and baby showers, graduations, birthdays, memorial services, retirement parties, proposals, engagement celebrations and more. This position may also support other events as needed, based on demand and scheduling. This position is responsible for creating an atmosphere and experience that will inspire guests to celebrate, learn, host events and to return. This individual works to plan, communicate and implement events with a team of chefs, servers, bartenders, prep cooks and managers in every department of the business to create seamless events and memorable guest experiences.

Requirements

Must possess minimum Associates college degree or equivalent educational experience and/or two or more years of relevant hotel, venue, catering or event management experience.
Must possess good knowledge of hospitality, service, wine and spirit service.
Must have or obtain ServSafe Alcohol and food handlers required certifications. Ginger and Baker will provide training and certification if not currently certified.

Nice To Haves

Support other events as needed, based on demand and scheduling.
Step in to serve and take orders during an event as needed.

Responsibilities

Plans and executes all Lifestyle events for the business, including but not limited to weddings, receptions, rehearsal dinners, bridal and baby showers, graduations, birthdays, memorial services, retirement parties, proposals, engagement celebrations and more.
Supports other events as needed, based on demand and scheduling.
Creates an atmosphere and experience that will inspire guests to celebrate, learn, host events and to return.
Plans, communicates and implements events with a team of chefs, servers, bartenders, prep cooks and managers in every department of the business to create seamless events and memorable guest experiences.
Drives guest satisfaction and repeat event bookings by delivering service excellence throughout each event and during the planning process.
Interviews, hires, trains, schedules, appraises, coaches and terminates front of house Event staff as required.
Provides direct feedback to the Event Chef on food quality, presentation and delivery; guest feedback and enjoyment and opportunities for improvement.
Ensures seamless guest communication via phone calls, emails, TripleSeat communications and in person meetings, working with the guest however they would like to communicate and plan.
Provides prompt and accurate responses to all guest requests.
Provides guidance to guests to cover and plan every detail of events through the planning process.
Establishes clear and timely communication and planning within Ginger and Baker event processes, ensuring understanding and flawless execution from every department in the business.
Negotiates contracts, food and beverage, function space, and services that meet or exceed Ginger and Baker revenue goals.
Commits Ginger and Baker to binding contracts with vendors, guests and other parties.
Produces events to support the sales goals of the events team on a monthly and yearly basis.
Conducts tours of the property and event facilities.
Ensures all event details are complete and communicated with guests and internal teams.
Accurately records all bookings or lost business for Ginger and Baker.
Directs and assists event set-up team to prepare function spaces for events.
Represents Ginger and Baker at community and industry events as necessary.
Learns all event menus, beverage menus and can step in to serve and take orders during an event as needed.
Leads the team to execute events on-site from set up through closing; creates the schedule and supervises the team of servers and bartenders at each event.
Manages budget and labor costs to hit department targets.
Openly and honestly communicates feedback to servers, bartenders, chefs and colleagues including leading server and bartender performance reviews and scheduling.
Performs any reasonable tasks as requested by management.
Protects the safety of self, team members and Ginger and Baker Guests at all times.
Promptly reports any incidents and/or potentially harmful equipment or situations to the immediate supervisor.
Reports/documents safety-related accidents and incidents at once to immediate supervisor and appropriate department(s), following documented procedures.
Follows all company and department safety policies and procedures as required.
Operates equipment in a safe manner that will not lead to injury of yourself or others.
Represents the company in handling complaints, arbitrating disputes or resolving grievances.