LifeSpa Coordinator

Life Time • Cypress, CA

11d

About The Position

The LifeSpa Coordinator operates the telephone system, answers incoming calls, and directs callers to appropriate personnel while exceeding caller expectations and maintaining a cheerful, pleasant attitude. The coordinator also assists the Department Head with filing and other office duties as needed.

Requirements

• High school diploma or GED.
• One year of customer service experience.
• CPR and AED certification within 30 days of hire.
• Knowledge of computer software such as Microsoft Office, Excel, PowerPoint, and Outlook.
• Ability to calculate figures and amounts such as discounts, interest, and commissions.
• Ability to stand, sit, walk, reach, climb, and lift up to 50 pounds.

Nice To Haves

• One year of receptionist experience.

Responsibilities

• Answer incoming internal calls, greet callers, schedule appointments, and provide friendly, professional service to members.
• Convert LifeSpa questions into appointments.
• Explain LifeSpa products, services, and treatments to guests and help them determine their individual needs.
• Suggest upgrades or add-ons to products and services.
• Make outgoing confirmation, Beautiful Beginning, and myLT Bucks calls to schedule appointments.
• Use required safety devices and comply with company safety rules.
• Assist the Department Head with filing and other office duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED