LifeSpa Coordinator

Life Time Inc. • San Antonio, TX

6d

About The Position

The LifeSpa Coordinator operates the telephone system, answers incoming calls, and directs callers to appropriate personnel while providing a cheerful, pleasant attitude and service that exceeds caller expectations. The role also assists the Department Head with filing and other office duties as needed. The coordinator greets and schedules members, responds to LifeSpa questions by converting them into appointments, explains products and services, helps guests identify their needs, and suggests relevant upgrades or add-ons.

Requirements

• High school diploma or GED.
• One year of customer service experience.
• Obtain CPR and AED certification within 30 days of hire.
• Knowledge of computer software such as Microsoft Office, Excel, PowerPoint, and Outlook.
• Ability to calculate figures and amounts such as discounts, interest, and commissions.
• Ability to stand, sit, walk, reach, climb, and lift up to 50 pounds.

Nice To Haves

• One year of receptionist experience.

Responsibilities

• Answer incoming internal calls, greet callers, schedule appointments, and provide friendly, professional service to members.
• Convert LifeSpa questions into appointments.
• Explain LifeSpa products, services, and treatments to guests and help them determine their individual needs.
• Suggest upgrades or add-ons to products and services.
• Make outgoing appointment confirmation calls, Beautiful Beginning calls, and myLT Bucks calls.
• Use required safety devices and comply with company safety rules.
• Assist the Department Head with filing and other office duties as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED