LifeSpa Coordinator

Life Time Inc. • Las Vegas, NV

2d

About The Position

The LifeSpa Coordinator operates the telephone system, answers incoming calls, and directs callers to appropriate personnel while providing a cheerful, pleasant attitude and exceeding caller expectations. The role also assists the Department Head with filing and other office duties as needed.

The coordinator greets and assists members, schedules appointments, explains LifeSpa products and services, and helps guests determine their individual needs. The position also involves recommending upgrades or add-ons and making outgoing calls to confirm or schedule appointments.

Requirements

• High school diploma or GED.
• One year of customer service experience.
• CPR and AED certification within 30 days of hire.
• Knowledge of computer software such as Microsoft Office, Excel, PowerPoint, and Outlook.
• Ability to calculate figures and amounts such as discounts, interest, and commissions.
• Ability to stand, sit, walk, reach, climb, and lift up to 50 pounds.

Nice To Haves

• One year of receptionist experience.

Responsibilities

• Answer incoming internal calls, greet members, schedule appointments, and provide service in a friendly and professional manner.
• Convert LifeSpa questions into appointments.
• Explain LifeSpa products, services, and treatments to guests and help them determine their individual needs.
• Suggest upgrades or add-ons to products and services.
• Make outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Use all required safety devices in compliance with company safety rules.
• Assist the Department Head with filing and other office duties as needed.
• Operate the telephone system and direct callers to appropriate personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED