Lifecycle Marketing Manager

Torch Dental • Austin, TX

2d • $100,000 - $130,000 • Hybrid

About The Position

About Us Torch Dental is a rapidly growing start-up whose mission is to improve the lives of healthcare providers by simplifying supply ordering, providing transparent pricing, and modernizing a previously outdated ordering process. Torch Dental is targeting the $100+ billion office-based healthcare supply industry, starting with dental practices. Our innovative e-commerce software platform streamlines healthcare professionals’ procurement process and secures the best prices for products. Torch Dental has raised over $50+ million from top VCs including Bessemer Venture Partners, American Express, Health Velocity Partners, Felicis, and FJ Labs. We are a close-knit team that enjoys working together every day to solve real-world problems. We obsess over customer satisfaction, promote a strong bias for action, encourage team members to engage in impactful work, and foster a one team culture. Location: Austin, Texas (in office Monday - Thursday, flexibility on Friday) Hours: Monday - Friday 7:45 AM - 5:00 PM CST Your Impact As Lifecycle Marketing Manager, you will own the systems that convert existing demand into qualified pipeline and customers. Torch’s 2026 marketing strategy focuses on building a predictable pipeline generation engine. While Growth Marketing defines what campaigns to run, who to target, and where to invest, Lifecycle Marketing ensures that engagement turns into revenue. This role is responsible for how prospects move through the funnel & building the infrastructure, programs, and touchpoints that drive conversion. You will work closely with Growth Marketing, Sales, and RevOps to ensure prospects receive the right message at the right time — improving funnel velocity and conversion efficiency. Your work ensures: Engaged prospects consistently convert into pipeline Leads do not stall between stages Lifecycle programs support and scale Growth-led campaigns Segmentation and data are accurately operationalized for execution Email and nurture programs drive measurable movement through the funnel Training and Development This role provides deep exposure to the infrastructure that powers revenue generation. You’ll work closely with marketing leadership and RevOps to understand how lifecycle marketing supports the broader growth strategy. Your first 30–60 days will focus on: Auditing existing nurture programs and lifecycle stages Understanding the SQL generation strategy and funnel metrics Evaluating email performance and segmentation quality Improving lifecycle automation and reporting visibility Over time, you will help design scalable lifecycle systems that support ABM, partnerships, referrals, and other demand programs.

Requirements

• 4-7 years of B2B marketing experience, ideally in lifecycle, email, or demand generation roles
• Experience building and optimizing nurture programs
• Strong understanding of funnel stages and buyer journeys
• Familiarity with segmentation, lifecycle automation, and email performance analysis
• Ability to translate campaign engagement into conversion programs
• Strong collaboration with RevOps or marketing operations teams
• Analytical mindset and comfort working with funnel metrics

Nice To Haves

• Experience in SMB-focused SaaS
• Experience with HubSpot, Salesforce or similar tools
• Experience supporting ABM or partner campaigns with targeted lifecycle follow-up

Responsibilities

• Lifecycle Strategy & Conversion Systems Build and optimize nurture programs aligned to funnel stages
• Own MQL → SQL conversion and pipeline progression
• Develop lifecycle flows that support Growth-led campaigns (ABM, partnerships, events)
• Email & Nurture Execution Own email execution, QA, testing, and reporting
• Improve performance through structured testing (in partnership with Growth)
• Ensure messaging aligns with campaign strategy and audience intent
• Funnel Infrastructure & Data Operations Operationalize audience segmentation defined by Growth Marketing
• Maintain clean lifecycle stages, triggers, and automation
• Partner with RevOps to ensure accurate data flow and reporting
• Campaign Conversion Support Translate campaign engagement into structured follow-up (nurtures, sequences, retargeting support)
• Ensure consistent prospect experience across lifecycle touchpoints

Benefits

• Equity grant based on experience
• 401(k) benefits with Empower
• Medical and dental coverage via Aetna
• Unlimited PTO
• Paid parental leave
• Fully stocked office kitchen for in-person team members
• An employee-driven culture with happy hours, team events, and other initiatives to celebrate our many successes

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees