LSS Technician

Nashville Zoo•Nashville, TN

About The Position

Under general supervision, the Life Support Systems Technician performs a range of tasks within Nashville Zoo’s Ectotherm Department. The primary focus is maintaining and repairing filtration systems for aquatic animal exhibits, off-exhibit tanks, and nearby areas. The position also involves monitoring aquatic habitats and water quality, performing plumbing and pump maintenance, cleaning exhibits and service areas, and helping maintain exhibits and aquatic plant life. The technician may perform light exhibit construction, operate zoo vehicles and equipment, and participate in public education through keeper talks and conversations with visitors. The role helps ensure a clean and safe environment for animals, staff, and visitors. Work takes place indoors and outdoors year-round, in all weather. The position involves regular physical activity, exposure to animal-related and environmental hazards, and following established animal care, safety, and emergency procedures. The schedule averages 40 hours per week and may include early mornings, weekends, holidays, and occasional overtime based on animal needs. Employees must be able to adjust their schedule periodically and work weekends.

Requirements

  • General knowledge of filtration and water chemistry.
  • Ability to self-direct work tasks while maintaining safety and productivity.
  • Knowledge of plumbing and pump mechanics.
  • Knowledge of safety practices around exotic and domestic animals.
  • Knowledge of animal biology, zoology, or a related field.
  • Knowledge of techniques for maintaining water quality.
  • Ability to monitor animal behavior and address water quality issues.
  • Ability to operate motorized vehicles and equipment; a valid driver’s license is required.
  • Ability to follow work instructions accurately.
  • Ability to collaborate effectively in a team-oriented environment.
  • Ability to communicate efficiently with coworkers and supervisors and interact professionally with the public.
  • Ability to perform the responsibilities listed in the job description.
  • Ability to stand and walk frequently for most of an 8–10-hour shift and regularly bend, kneel, reach, and perform repetitive motions.
  • Ability to frequently lift, carry, push, and pull up to 50 pounds and occasionally up to 75 pounds with assistance.
  • Ability to navigate ladders, stairs, uneven terrain, and wet or slippery surfaces.
  • Strong hand dexterity, clear verbal communication, and adequate vision and hearing.
  • Ability to work indoors and outdoors year-round in all weather and follow relevant safety protocols.
  • Ability to learn new tasks, remember processes, maintain focus, work independently, and make timely workflow decisions.
  • Must successfully complete a criminal background check and drug screening before hire.
  • Must complete pre-employment and annual tuberculosis screenings as a condition of continued employment.

Nice To Haves

  • Education in zoology, animal biology, animal husbandry, or a related field.
  • Experience with plumbing, pool maintenance, or pump rebuilding.
  • Experience with life support systems equipment, or equivalent training and experience providing the work skills, knowledge, and abilities for the job.

Responsibilities

  • Monitor assigned filtration systems and aquatic habitats.
  • Test and maintain water quality parameters according to species requirements.
  • Perform plumbing repairs and pump maintenance.
  • Vacuum ponds.
  • Operate a variety of light and medium equipment.
  • Maintain filtration logbooks.
  • Clean animal exhibits, pools, off-exhibit enclosures, and service areas.
  • Clean and disinfect utensils, work tools, and containers.
  • Participate in keeper talks to educate the public about the Aquatics Department’s animal collection.
  • Respond to public questions about animals and exhibits.
  • Maintain regular and reliable attendance and professional conduct.
  • Follow established protocols for animal shifting, feeding, and emergency response.

Benefits

  • Medical, dental, and vision coverage.
  • Employee Assistance Program (EAP) for mental, emotional, and financial well-being.
  • 401(k) retirement plan with company matching.
  • Paid time off and sick leave.
  • Discounts on park experiences, retail, and food services.
  • Complimentary membership benefits.
  • Collaborative and inclusive culture.
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