Life Spa Coordinator

Life Time • Boca Raton, FL

13h

About The Position

The LifeSpa Coordinator operates the telephone system, answers incoming calls, and directs callers to appropriate personnel while providing a cheerful and pleasant experience. The coordinator also assists the Department Head with filing and other office duties as needed. The role supports LifeSpa guests and members by answering questions, scheduling appointments, explaining services, and helping identify individual needs.

Requirements

• High school diploma or GED.
• 1 year of customer service experience.
• CPR and AED certification within 30 days of hire.
• Knowledge of computer software such as Microsoft Office, Excel, PowerPoint, and Outlook.
• Ability to calculate figures and amounts such as discounts, interest, and commissions.
• Ability to stand, sit, walk, reach, climb, and lift up to 50 pounds.

Nice To Haves

• 1 year of receptionist experience.

Responsibilities

• Answer incoming internal calls, greet callers, schedule appointments, and serve members in a friendly and professional manner.
• Convert LifeSpa questions into appointments.
• Explain Life Spa products, services, and treatments to guests and assist them in determining their individual needs.
• Suggest upgrades or add-ons to products and services.
• Make outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Use all required safety devices to comply with company safety rules.
• Assist the Department Head with filing and other office duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED