Life Science Engineer (Level 2)

Renovo Solutions • Cambridge, MA

18d • Onsite

About The Position

The Life Science Engineer II provides hands-on service for laboratory instrumentation at an assigned client site. The role performs calibration, scheduled and demand maintenance, diagnostics, and repairs directly rather than routing work to vendors. It is the mid-level rung of the Life Science Engineer ladder, requiring independent work without daily technical supervision, the ability to diagnose beyond manufacturer service manuals, and qualification across multiple instrument families. The engineer may work alone at a site and supports assigned satellite locations, including remotely when an in-person visit is unnecessary.

The position reviews OEM and third-party service work by evaluating diagnoses and quotes, verifying completed work against specifications, witnessing work on critical or newly qualifying platforms, and providing a technical basis for invoice approval. It also identifies opportunities to bring vendor-serviced platforms in-house and develops the supporting case, including usage, failure, cost, tooling, parts, test equipment, training, and documentation requirements.

The engineer plans and sequences work, coordinates with laboratory personnel, communicates instrument status and availability, maintains accurate technical and asset records, and contributes to procedure improvements. The role completes documentation under GxP and client quality requirements, supports audits and inspections, maintains test-equipment calibration traceability, and follows laboratory and site safety requirements, including stop-work authority.

The position is based full time at an assigned client site and includes approximately 10–20% travel to satellite locations, OEM training, a paired hub site, and program meetings. The role reports to the Life Science Engineer Supervisor where present, otherwise to the Site Operations Manager; at small sites with neither role, it reports to the site OSS Lead for work allocation and coordination, with technical escalation to the Regional Director of Operations and the Technical Center of Excellence.

Requirements

• At least 4 years of hands-on service experience on laboratory or analytical instrumentation, or equivalent biomedical equipment service experience.
• Demonstrated independent qualification on more than one instrument family; examples include chromatography, mass spectrometry, spectroscopy, plate-based detection, centrifugation, incubation, or laboratory automation.
• Demonstrated ability to diagnose faults beyond the manufacturer service manual.
• Demonstrated ability to review vendor diagnoses or quotes on technical grounds.
• Experience working without daily technical supervision, including sole-engineer or lone-working assignments.
• Working knowledge of GxP requirements, calibration traceability, and data-integrity expectations.
• Experience with a computerized maintenance management system (CMMS).
• Associate degree or technical diploma in electronics, instrumentation, engineering technology, biomedical equipment technology, or a related field; equivalent experience or military technical training is also considered.
• OEM platform training on relevant instrument families is required or supported after hire.
• Ability to work in active laboratory environments and wear required personal protective equipment for extended periods.
• Ability to kneel, bend, reach, and work in confined equipment spaces.
• Ability to occasionally lift up to 25 kilograms with appropriate assistance or equipment.
• Ability to travel approximately 10–20%, with higher travel possible for sole-engineer assignments.

Nice To Haves

• Experience working inside a client facility as an embedded service provider.
• Experience in a pharmaceutical, biotechnology, or research environment.
• Progression toward CBET or an equivalent certification; support is provided.

Responsibilities

• Perform calibration, scheduled maintenance, demand maintenance, diagnostics, and repairs across the assigned site's laboratory asset base.
• Independently diagnose faults, including those not covered by manufacturer service manuals.
• Verify instrument performance against manufacturer specifications and make return-to-service decisions within the engineer's qualification.
• Support instrument installation, relocation, qualification, and decommissioning.
• Cover assigned satellite locations, including remote technical support when an in-person visit is not required.
• Respond to laboratory requests for support on instruments within scope.
• Review vendor and OEM diagnoses, repair quotes, and completed work; challenge mismatched diagnoses or disproportionate scope and cost.
• Witness vendor work on critical instrumentation and platforms being qualified for self-perform service.
• Provide technical evidence for the Lab Liaison or OSS Lead to approve or reject vendor invoices.
• Identify platforms suitable for Renovo self-perform and build the case using usage, failure, and cost evidence.
• Specify tooling, test equipment, parts, and training needed to take on platforms currently serviced by vendors.
• Complete and document qualification for newly in-scope platforms.
• Track first-time-fix and repeat-fault patterns and act on findings.
• Advise on repair-versus-replace decisions, end-of-life issues, and capital replacement candidates.
• Plan and sequence work against the scheduled maintenance plan and demand maintenance queue.
• Coordinate directly with laboratory staff on access, timing, and instrument availability; communicate fault status, work being performed, and expected availability.
• Maintain a working relationship with a named engineer at a paired hub site where no resident technical peer is available.
• Escalate technical issues appropriately and maintain the technical position on diagnosis, release, and qualification when reporting to an OSS Lead.
• Contribute to procedures and work instructions based on field experience.
• Maintain a professional, visible presence in assigned laboratories and distinguish instrument faults from operator, method, consumable, sample, or environmental issues.
• Maintain accurate technical records, asset location/status/configuration, and complete work-order data; raise discrepancies and reconcile records across systems where needed.
• Complete documentation to GxP and client quality-system requirements and support audits, quality reviews, and regulatory inspections with technical evidence.
• Maintain calibration status and traceability of assigned test equipment.
• Follow laboratory safety requirements for biological, chemical, electrical, and cryogenic hazards; stop work when it cannot be performed safely and escalate.
• Escort and host OEM and third-party personnel; confirm inductions, badges, training, and site access/safety requirements before entry.
• Accompany third-party personnel while they work when required by the area, hazard, or client; confirm authorized scope, safe and clean work areas, and complete service records before departure.
• Escalate unannounced third-party visits, missing documentation, or work outside authorized scope.
• Follow Renovo and customer safety policies, applicable OSHA guidelines, site procedures, and complete required safety training on time.
• Travel to assigned satellite locations, OEM training, paired hub sites, and program meetings as required.

Benefits

• Employee development opportunities, ongoing training, mentorship programs, a supportive work environment, and advancement opportunities including promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree