Life Science Engineer (Level 2)

Renovo Solutions•Boston, MA

14h•Onsite

About The Position

A Life Science Engineer II performs and documents scheduled maintenance and repair services on research and manufacturing equipment at pharmaceutical facilities. This includes preventative maintenance, calibration, and validation of equipment ranging from simple devices such as water purification, scales/ balances, centrifuges, freezers/LN2 storage units/refrigerators, incubators, and humidity chambers to high performance liquid chromatography (HPLC/UPLC), and Fast protein liquid chromatography, or equivalent instruments.

Requirements

Experience operating analytical chemistry or related equipment required
1-3 years’ experience with life science laboratory equipment (e.g. water purification, scales/ balances, centrifuges, freezers/LN2 storage units/refrigerators, incubators, and humidity chambers, high performance liquid chromatography (HPLC/UPLC), and Fast protein liquid chromatography, or equivalent instruments)
Accountability – takes ownership of assigned work and responsibilities, follows through, and closes the loop
Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
Financial Acumen – Considers financial impact of all decisions
Integrity – Can admit mistakes, is direct and truthful
Customer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements
Priority Setting – Prioritizes assigned schedules and workload
Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
Giving Feedback – Provides constructive feedback towards department goals and activities, helps to foster growth within the team
Abide and follow our Injury & Illness Prevention Program
Maintain a safe working environment for self and others if they come in contact within the laboratory area in accordance with the facility’s policies
Must follow OSHA guidelines in regard to blood borne pathogens, airborne pathogens, radiation, sharp instruments and/or tools, hazardous liquids, and operating devices
Ontime completion of safety trainings assignments

Nice To Haves

Experience working in a GxP regulated environment preferred
Bachelor’s Degree in Chemistry, Biochemistry, Engineering or related degree preferred
Minimum of 3 years of experience in the Life Science / Research industry preferred
Minimum of 5+ years of supervisory experience preferred
Exceptional organizational and administrative skills required
Excellent written and verbal communication skills required
Proficient in Microsoft Office products, with emphasis in excel.

Responsibilities

Performs planned maintenance, repairs, and other verification/qualification services on a variety of laboratory multi-vendor instruments
Installs and optimizes hardware/software/network products and configurations at customer sites
Manages customer relationships by communicating work performed and providing a follow-up plan as needed
Provides accurate and timely completion of service reports, expense reports and other administrative tasks
Communicates and escalate repair diagnostic and information with supervisor and other internal personnel to expedite repairs
Provides a communication link between the customer and supervisor to help ensure that effective service is provided to the customer
Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance
Escalates to management challenging service events in an efficient manner and develops a plan for resolution
Trains and/or mentors Life Science Engineer colleagues on maintenance of HPLC/UPLC devices
Performs other duties as assigned by your Manager, including escorting vendors