About The Position

The Life Practice Client Service Account Manager delivers exceptional client service and support. This role involves assisting with all aspects of day-to-day client interactions as directed by team members. Candidates must possess a strong understanding of the life insurance industry and a willingness to learn its complexities. The ideal candidate will be an outgoing, proactive problem-solver with proven success in managing a portfolio of High Net Worth/Private Client accounts.

Requirements

  • 7+ years of individual Life/Disability/LTC industry experience
  • 5+ years of experience of High-Net-Worth client service experience
  • Valid State L&H license
  • A resourceful, proactive self-starting mindset with the ability to think ahead
  • A commitment to professional growth and development, including training and mentoring
  • Excellent organizational skills, accuracy, and attention to detail
  • Capacity to multitask, manage competing priorities with strong time management skills
  • Ability to express ideas clearly in both written and oral communications
  • Ability to work at a fast pace, both independently and in a team environment
  • Strong proficiency in Microsoft Excel and Word

Responsibilities

  • Under minimal supervision, collect, analyze, and prepare information to facilitate requirements of client requests and/or support the activities of client team; outgoing client deliverables accurate.
  • Direct interaction with clients on day-to-day questions and requests.
  • Attend client meetings/conference calls regularly with team members.
  • Work closely with National Life Practice Service Team to develop and implement processes and Best Practices.
  • Attend Consultant and Vendor meetings and participates in internal and external training(s).
  • Develop the best possible working relationships with carriers.
  • Utilizing resources available.
  • Proactively conduct research and produce financial analytics via collection, analysis, and interpretation of data for client deliverables.

Benefits

  • Comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions.
  • Access to all major insurance markets.
  • Certified a Great Place to Work in 2023
  • On the Inc. 5000 list as one of America's fastest growing private companies.
  • Commitment to Environmental, Social, and Governance issues.
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