Life Insurance - IT Analyst III

Pekin Insurance•Pekin, IL

3d•$82,000 - $111,000•Hybrid

About The Position

The Life Insurance IT Analyst III partners with Product Managers, Product Owners, business units, and technical teams to identify business problems and translate requirements into user stories, features, and testable outcomes. The role documents customer journeys and complex business process flows, with emphasis on life insurance products and forms. The analyst acts as the voice of the business, supports backlog prioritization, provides developers with business context, and clarifies requirements. The role defines and executes test cases, participates in planning and release activities, and helps ensure product quality and alignment with business strategy. It also provides operational support as needed, including check runs and other business or system support functions.

Requirements

Bachelor’s degree in Computer Science, Information Systems, Business, or a related field, or 5–8 years of equivalent work experience.
Typically, 5–8 years of experience in the desired field, or advanced-level technical or business work experience.
In-depth knowledge of requirements elicitation and analysis.
In-depth knowledge of business process mapping, user stories and features, and test-case definition and execution.
In-depth knowledge of stakeholder communication and influence.
In-depth knowledge of technical and process writing, and the ability to absorb complex business and technical information.
Strong analytical and conceptual thinking skills.
Knowledge of information gathering, planning, and organizing methods and principles.
Knowledge of the organization’s goals and objectives.
Planning, organizational, and time-management skills.
Written and verbal communication skills, including technical writing.
Ability to elicit requirements and perform testing.
Ability to translate customer journeys into user stories.
Ability to analyze data and draw business-relevant conclusions, including using data visualization techniques and tools.
Ability to influence stakeholders and work closely with them to determine acceptable solutions.
Ability to conduct research on a wide range of computing issues as required.
Ability to absorb and retain information quickly, particularly complex technical information.
Ability to lead technical teams producing complex solutions.
Ability to build controls and manage risk to foster a stable business production environment.
Ability to apply original thinking to produce new ideas and innovate.
Must be authorized to work in the U.S. without sponsorship now or in the future.

Nice To Haves

Experience in an Agile environment.
Life insurance knowledge, especially knowledge of life insurance forms and business process flows.
FLMI, relevant life insurance industry certifications, or applicable IT/technical certifications.

Responsibilities

Work with Product Managers, Product Owners, and business units to identify and capture business problems and non-functional requirements.
Understand customer journeys and translate them into user stories.
Identify stakeholder beliefs to inform requirements prioritization and share findings with the Product Owner.
Ensure accurate translation of business requirements into functionality and features.
Guide team decision-making and give business partners an accurate view of challenges to end-user buy-in under the guidance of Product Managers and Owners.
Align technology solutions with business strategies, including enterprise-wide or highly complex business processes.
Understand and apply information and data analysis requirements.
Define and support execution of test cases.
Act as the voice of the business to the technical product team.
Educate engineers on product context and drive or ensure product quality and intended use.
Prototype and co-design innovative solutions.
Identify opportunities for business-led delivery.
Help employees make better use of technology and information when necessary.
Provide consultative support on business-led technology products and projects.
Guide solution options and Product Manager decision-making to minimize divergence from target architecture.
Create, manage, and improve advanced ITSM processes.
Communicate with and influence stakeholders across business and technical teams.
Perform advanced business and process analysis, identifying risks, dependencies, gaps, and solutions.
Participate in planning and release events as required.
Provide operational support as needed, including check runs and other business or system support functions.
Perform other duties as assigned.