Quality Analyst - Life Insurance Claims

DXC Technology•Plano, TX
•Onsite

About The Position

DXC Technology is hiring an onshore Quality Analyst for Life Insurance Claims to address increased work volume. The position supports the claims payment and approval process, including payments above $1 million, printing policy documents for specified charge categories and SOW 17, and conducting 100% audits for specified payments. The job description identifies this as a direct billable position for a Senior Analyst III and cites a target SLA for pending claim follow-up, with reported 100% actuals for July and August.

Responsibilities

  • Support the life insurance claims payment and approval process for payments above $1 million.
  • Print policy documents for all policies above $1 million associated with Charger1, Chargre2, Charge2A1, and SOW 17.
  • Perform 100% audits of Charger2, Charger2A1, and SOW 17 payments.
  • Handle pending claim follow-up in line with the stated SLA target.
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