Life Engagement Director

New Haven Assisted Living of Kerrville•Kerrville, TX

About The Position

The Life Engagement Director provides leadership and resources while actively serving residents through the social, intellectual, emotional, spiritual, and physical dimensions of life, as well as dignified personal care. Under the supervision of the Executive Director, the director maintains regular contact with residents through individual and group activities. This is a full-time position that may require weekends, holidays, and evenings. The director establishes and leads a therapeutic recreation program tailored to residents’ needs, interests, abilities, medical histories, and social histories. The role includes overseeing the engagement team, documenting participation, maintaining activity supplies, coordinating with outside organizations, and recruiting, training, supervising, and assisting volunteers and recreation students or interns. The director also plans special events and intergenerational opportunities, communicates concerns about residents’ health or condition to the team, and may assist with marketing activities when other team members are unavailable. The position also involves assisting residents with meals, snacks, drinks, self-care and daily living activities, and transfers or lifting as needed. The director must be able to communicate and interact visually with residents, families, staff, and visitors; read and write English; use a computer; and exert the stated levels of force to move objects.

Requirements

Must be at least 18 years of age or a high school graduate.
Current and valid state driver’s license.
Able to speak and hear well enough to interact verbally with residents, families, staff, and visitors.
Able to see well enough to read and write English, use a computer, and visually interact with residents, families, staff, and visitors.
Able to exert 20–50 pounds of force occasionally, 10–25 pounds frequently, and up to 10 pounds constantly to lift, carry, push, pull, or otherwise move objects.
Demonstrate a loving and empathetic approach to residents and co-workers.
Demonstrate clear and timely documentation, customer service, and effective written and verbal communication.
Be physically able to lead activities.
Have knowledge of safety, risk management, and emergency procedures.
Demonstrate openness to change, forward thinking, flexibility, coachability, problem-solving ability, teamwork, time management, organizational skills, initiative, self-management, and creativity.

Responsibilities

Establish and lead a functional therapeutic recreation program with a balanced mix of activities addressing residents’ social, emotional, spiritual, physical, and intellectual needs.
Plan and carry out individual, small-group, and large-group activities throughout scheduled shifts.
Review residents’ medical and social histories and update their preferences, likes, and dislikes to select appropriate, individualized activities.
Monitor and evaluate residents’ responses to activities and program inclusion, while maintaining resident safety.
Oversee development of the community’s engagement team, including engagement assistants and/or an engagement coordinator.
Document resident engagement and activity participation daily and in a timely manner.
Maintain and organize the inventory of activity supplies.
Coordinate with outside groups and organizations to arrange programs for residents.
Recruit, train, supervise, and assist volunteers, therapeutic recreation interns, and students.
Incorporate intergenerational opportunities into community programming.
Attend corporate compliance training, follow policies and procedures, and participate in monthly staff training and bi-monthly conference calls.
Communicate potential health concerns or changes in residents’ physical or mental condition to the team.
Assist with marketing responsibilities, such as taking inquiries or giving tours, when management, marketing, or team leaders are unavailable.
Create and update the monthly activity calendar and engagement spotlight board, including calendars, newsletters, entertainment announcements, and birthdays.
Assist residents with meals, snacks, and drinks throughout the day.
Assist residents with self-care and occupational activities of daily living as needed.
Assist with resident transfers and lifting as needed.
Research and present new activity ideas and participate in resident outings.
Plan special events, including resident birthday celebrations, community parties, and at least four annual events inviting families; coordinate dates and times with community managers.
Communicate verbally and visually with residents, families, staff, and visitors; read and write English and use a computer.
Exert the physical force described in the posting to lift, carry, push, pull, or otherwise move objects.