Life Engagement Director

New Haven Assisted Living of Kerrville•Kerrville, TX

21h

About The Position

The Life Engagement Director provides leadership and resources while actively serving residents through the six dimensions of life: social, intellectual, emotional, spiritual, physical, and dignified personal care. Under the supervision of the Executive Director, the director maintains regular contact with residents through individual and group activities. This is a full-time position that may require weekends, holidays, and evenings. The director develops and carries out a therapeutic recreation program tailored to residents’ histories, preferences, abilities, and needs. The role also oversees the community’s engagement team, documents resident participation, coordinates outside programs and volunteers, plans events and outings, and helps residents with meals and daily living activities as needed. The director communicates with the team about residents’ health or condition changes and may assist with marketing when other responsible staff are unavailable.

Requirements

Must be at least 18 years of age or a high school graduate.
Current and valid state driver’s license.
Able to speak and hear well enough to interact verbally with residents, families, staff, and visitors.
Able to see well enough to read and write English, use a computer, and visually interact with residents, families, staff, and visitors.
Able to exert 20–50 pounds of force occasionally, 10–25 pounds frequently, and/or up to 10 pounds constantly to lift, carry, push, pull, or otherwise move objects.
Demonstrate a loving and empathetic approach to residents and coworkers.
Provide clear and timely documentation.
Have customer-service abilities and effective written and verbal communication skills.
Be physically able to lead activities.
Know safety, risk management, and emergency procedures.
Demonstrate openness to change, forward thinking, and flexibility.
Be coachable and able to solve problems.
Work as a team player.
Demonstrate time-management and organizational skills.
Take initiative and be able to self-manage.
Demonstrate creativity.

Responsibilities

Establish and maintain a functional recreation program with a therapeutic approach and a balanced mix of activities addressing residents’ social, emotional, spiritual, physical, and intellectual needs.
Provide opportunities for residents to participate in individual, small-group, and large-group activities during scheduled shifts.
Promote, plan, and carry out a full recreation program, tailoring activities to residents’ histories, preferences, requirements, and skills.
Review each resident’s medical and social history and update information about their preferences, likes, and dislikes to determine appropriate activities.
Monitor and evaluate resident responses to program participation and ensure resident safety.
Oversee development of the community engagement team, including engagement assistants and/or an engagement coordinator.
Document resident engagement and activity participation daily and in a timely manner.
Maintain and organize activity-supply inventory.
Coordinate with outside groups and organizations to arrange programs for residents.
Recruit, train, supervise, and assist volunteers, therapeutic recreation interns, and students.
Incorporate intergenerational opportunities into the community.
Attend corporate compliance training, follow policies and procedures, and participate in monthly staff trainings and bi-monthly conference calls.
Communicate with the team about potential health concerns or changes in residents’ physical or mental condition.
Assist with marketing responsibilities, such as responding to inquiries or giving tours, when management, marketing, or team leaders are unavailable.
Create and update the monthly activity calendar and engagement spotlight board, including calendars, newsletters, entertainment announcements, and birthdays.
Assist residents with meals, snacks, and drinks throughout the day.
Assist residents with self-care and occupational activities of daily living as needed.
Assist with transferring and lifting residents as needed.
Research and present new activity ideas.
Participate in resident outings.
Take or share pictures and email them as needed; the marketing manager may email families when available.
Plan special events, including resident birthdays, community parties, and at least four annual events where families are invited, coordinating dates and times with community managers.
Verbally interact with residents, families, staff, and visitors, and use reading, writing, computer, and visual-interaction skills in the role.