Life Consultant (Case Manager) - QIDP

Aspire of Illinois•Hillside, IL

About The Position

The Life Consultant / Qualified Intellectual Disabilities Professional (QIDP) empowers adults with intellectual and developmental disabilities to pursue personal goals and greater independence. The position develops, coordinates, and monitors person-centered plans, ensuring services are individualized, effectively implemented, and aligned with regulatory requirements and quality standards. Working with individuals, families, Aspire team members, and community partners, the Life Consultant coordinates services, supports staff development, monitors progress, and advocates for individuals’ rights, well-being, and opportunities. The role includes weekly home visits and monthly one-on-one meetings with individuals, each lasting at least one hour, as well as regular communication with families at least monthly. The Life Consultant provides staff training and coaching, coordinates with interdisciplinary teams and external providers, responds to behavioral, medical, or crisis situations, and maintains accurate compliant documentation. The position also supports health and safety monitoring, financial documentation related to participant funds, and compliance with waiver programs, benefits, and entitlements. On-call coverage may be assigned.

Requirements

  • Bachelor's degree in a related field.
  • At least one year of experience supporting individuals with intellectual and developmental disabilities.
  • Illinois QIDP certification or eligibility for certification.
  • Valid Illinois driver's license with a good driving record.
  • CPR/First Aid certification.
  • Intermediate proficiency in Microsoft Office.
  • Knowledge of records management practices.

Nice To Haves

  • Experience supporting individuals with Autism, CP/DS, and clinical support plans is strongly preferred.
  • Excellent written and verbal communication skills, including the ability to engage diverse audiences.
  • Ability to build trusting relationships with individuals, families, team members, and community partners.
  • Strong organizational, documentation, and recordkeeping skills.
  • Ability to manage multiple priorities and work independently.
  • Professionalism, empathy, cultural awareness, and emotional intelligence.
  • Ability to navigate conflict and remain calm and supportive in challenging situations.
  • Flexibility, accountability, and adaptability in response to changing needs.
  • Commitment to confidentiality, dignity, and person-centered values.

Responsibilities

  • Develop and write implementation strategies aligned with each individual's Personal Plan.
  • Track progress and goals, and ensure accurate data collection and reporting.
  • Ensure services are effectively implemented and coordinated in line with quality expectations.
  • Train and support Direct Support Professionals in implementing individual programs and service plans.
  • Partner with Team Leaders to promote consistent and effective service delivery.
  • Communicate with interdisciplinary teams to coordinate services and support positive outcomes.
  • Conduct weekly home visits and monthly one-on-one meetings with individuals, with each meeting lasting at least one hour.
  • Observe services and ensure adherence to individual service plans, methodologies, and regulatory standards.
  • Coach and guide staff to strengthen program implementation and outcomes.
  • Communicate with families at least monthly.
  • Serve as the primary liaison to external service providers and support networks.
  • Coordinate meetings and team staffing to address individuals' changing needs, goals, and support requirements.
  • Advocate for individuals' dignity, rights, and access to individualized opportunities.
  • Connect individuals with community resources and services that support their goals and well-being.
  • Respond effectively to behavioral, medical, or crisis situations.
  • Work with Health Care Advocates to monitor medical care and communicate relevant updates.
  • Ensure compliance with safety, wellness, and human rights standards.
  • Maintain accurate, complete, and compliant documentation in paper and electronic files.
  • Support financial oversight, including documentation and reporting related to participant funds.
  • Maintain compliance with waiver programs, benefits, and entitlements.
  • Conduct staff training on individual goals, interventions, and relationship-building.
  • Facilitate participant skill-building activities, including social and interpersonal skill development.
  • Stay current on industry trends, regulations, and best practices.
  • Maintain required certifications and complete ongoing training, including CPR/First Aid, Rule 50, SafetyCare, and other required programs.
  • Provide on-call coverage as assigned.
  • Complete documentation and assignments accurately and on time.

Benefits

  • Medical, dental, and vision insurance options.
  • Paid time off, including vacation, sick, and personal time.
  • 13 paid holidays.
  • 403(b) retirement savings plan with employer match.
  • Disability insurance.
  • Life insurance.
  • Employee Assistance Program (EAP).
  • Pet insurance.
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