Life Coach - Excel Center Shadeland

Goodwill of Central and Southern Indiana•Indianapolis, IN

2d•Onsite

About The Position

The Educational Life Coach promotes continued student engagement in the Excel Center and serves as a student advocate. The Coach supports student learning and productivity by building relationships and providing resources to remove barriers to educational progress. The role manages a caseload while responding to student crises and collaborates with academic teams and the College and Career Readiness Specialist to help students meet educational goals and comply with applicable academic standards and regulatory requirements. The Coach assesses student performance, availability, and life challenges to adjust academic, personal, and employability goals; partners with students and staff to reduce academic barriers; and connects students with community resources and post-secondary opportunities. The role tracks and evaluates student and school data to guide goals, decisions, interventions, and feedback. The Coach also develops and reflects on professional goals, contributes to school-wide outcomes, supports a high-performance culture, and participates in student recruitment, enrollment, and outreach. This is a full-time, in-person, Monday–Friday role with scheduled hours of 8:30 a.m. to 4:30 p.m. Travel to participants’ homes, workplaces, community centers, and other venues may be required at times convenient to those being served. Candidates must pass a pre-employment background check and have a valid driver’s license, current auto insurance, and a good driving record.

Requirements

Bachelor’s degree in psychology, human relations, social work, rehabilitation counseling, education, or a related field.
Effective oral, written, visual, non-verbal, and listening communication skills, including the ability to communicate in person, in writing, and digitally.
Ability to schedule, coordinate, and facilitate productive meetings, manage conflict and commitments professionally, and ensure follow-through.
Ability to use a strengths-based, student-centered approach, establish appropriate boundaries, provide constructive and unbiased feedback, and create a safe environment for discussion.
Ability to develop and maintain collaborative relationships and partnerships inside and outside the organization.
Working knowledge of G Suite, MS Office, and student information systems.
Ability to adapt to shifting priorities while maintaining a positive learning environment.
Ability to evaluate information from multiple sources, draw conclusions, choose appropriate actions, and make decisions consistent with available facts and constraints.
Strong organization, attention to detail, timely completion of multiple tasks, and follow-through.
Must pass a pre-employment background check.
Must have a valid driver’s license, up-to-date auto insurance, and a good driving record.

Nice To Haves

Working knowledge of applicable state, territory, and local academic standards, college and career readiness frameworks, and 21st-century skills.
Experience providing academic, career, college or certification access, and social-emotional mentoring, counseling, or advising, ideally to high school-age students in nontraditional or adult education settings.
An established and growing professional network of community resources, health care providers, employers, and other relevant contacts.

Responsibilities

Promote continued student engagement and serve as a student advocate.
Build relationships with students and provide resources to address barriers to educational progress.
Manage a caseload while responding to student crises as they arise.
Collaborate with academic teams and the College and Career Readiness Specialist to support educational goals and compliance with applicable standards and requirements.
Assess student performance, availability, and life challenges and modify academic, personal, and employability goals accordingly.
Partner with students and staff to identify action steps that reduce academic barriers.
Build and maintain relationships with community partners, including agencies, educational institutions, financial liaisons, and employers, to connect students with wraparound services.
Work with the College and Career Readiness Specialist to connect students to post-secondary opportunities.
Identify and track relevant student and school data to set goals and inform evaluation and feedback.
Evaluate data to inform decisions, improve outcomes, and develop student interventions.
Develop professional and performance goals and action plans; reflect on progress and adjust goals and practice.
Contribute to school-wide goals related to graduation outcomes, enrollment, student achievement, and retention.
Help establish and maintain a high-performance culture for staff and students.
Participate in student recruitment, enrollment, and outreach efforts.
Travel to participants’ homes, workplaces, community centers, and other venues when needed.

Benefits

Continuing education and leadership development
Tuition reimbursement
Comprehensive health plan
Paid time off (PTO)
Paid holidays
Life insurance
Dental insurance
Vision insurance
Short- and long-term disability plans
Parental leave
Sabbatical leave
Preventive health and wellness program
Section 125 pretax health spending account
Dependent care spending account
Retirement plan with employer match or contribution into the Teachers’ Retirement Fund for eligible employees
Eligibility for the Public Student Loan Forgiveness (PSLF) program