Life Coach

Goodwill of Central and Northern Arizona•Papago, AZ
•Onsite

About The Position

The Life Coach promotes continued student engagement at an Excel Center and serves as a student advocate. Each coach manages a caseload typically ranging from 65 to 80 students. Coaches build relationships and provide resources to help remove barriers to students’ educational progress, while balancing core responsibilities with responsiveness to student crises. The role focuses on building relationships, tracking student data, guiding students through problem-solving and obstacles, and maintaining a positive school culture. It includes occasional local travel and transporting individuals, and requires regular, consistent in-person attendance.

Requirements

  • Associate’s degree or 10 years of equivalent experience.
  • At least 2 years of experience in social work, counseling, advising, academic guidance, or a related field.
  • Superior verbal and written communication skills.
  • Strong meeting facilitation skills.
  • Working knowledge of Microsoft Outlook, School Information Management System, Excel, and Word.
  • Ability to develop relationships at all levels and relate to a diverse population.
  • Awareness of community resources.
  • Ability to embrace change positively; strong planning and organizing skills; ability to work independently and self-manage.
  • Ability to gather and analyze data for informed decision-making.
  • Ability to conduct effective crucial conversations.
  • Ability to enforce school expectations.
  • Ability to maintain a strong building presence by being visible and present on campus and supporting school culture and student well-being.
  • Ability to embrace change and flexibility.
  • Must be accessible for school events, open houses, recruitment events, and fairs.
  • Outstanding role model for professionalism.
  • Valid driver’s license and clean MVR.
  • Ability to pass a background check, fingerprint clearance, and drug screen, where applicable.

Nice To Haves

  • Experience working with at-risk students in a nontraditional setting and/or in adult education.
  • Bilingual in English and Spanish.

Responsibilities

  • Build relationships with students and serve as their advocate to promote continued engagement.
  • Provide support such as tutoring and substituting, and communicate openly with leadership, team members, and students.
  • Attend all team and professional development meetings.
  • Contribute to a reliable alliance focused on student engagement.
  • Manage and monitor student information to track academic progress.
  • Develop class schedules and guide students toward graduation and postsecondary success.
  • Initiate and maintain contact with community partners, including agencies, educational institutions, and employers, to enhance student support services.
  • Lead the intake process, introduce students to the school, and begin outlining their educational goals.
  • Assess students’ life experiences for possible translation into school credits.
  • Assist instructors in developing individual learning plans based on intake assessments.
  • Identify and connect students with community resources to address barriers and support academic or personal goals.
  • Monitor students’ learning experiences and support engagement and accomplishment of learning goals through individual or group meetings.
  • Work closely with leadership and instructional team members to support student success.
  • Maintain regular and consistent in-person attendance.
  • Travel locally and transport individuals as needed.
  • Perform other related duties as assigned.

Benefits

  • Three medical plans.
  • Employer-funded Health Reimbursement Account (HRA).
  • Three dental plans.
  • Vision plan.
  • Traditional and Roth 401(k) plans.
  • Employer-paid life insurance.
  • Employee Assistance Program (EAP).
  • Paid time off, including sick and vacation time.
  • Paid holidays.
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