Life Coach

COMMUNITY SENIOR SERVICES INC•Jacksonville, FL

3h•$0 - $20•Onsite

About The Position

The Life Coach provides guidance and assistance to Participants in the Florida Self-Directed Care Program regarding their long-term needs and goals and the funds available for mental health treatment and social services. The role determines candidate eligibility and develops and implements a Life Action Plan with each Participant, ensuring objectives are recovery-focused, attainable, measurable, and connected to identified needs and goals. The Life Coach provides quality services and referrals to support Participants’ empowerment, self-sufficiency, independence, and recovery. The position requires cultural sensitivity and an understanding of how culture may affect recovery from mental illness, along with dedication to helping diverse people participating in the program. The Life Coach applies knowledge of WRAP (Wellness Recovery Action Planning), Life Analysis Planning, PHQ-9, and Recovery Planning. The position works with Participants in their homes and other community settings, assists with individualized budgeting and benefits, and maintains accurate records. It also participates in discharge planning and relevant Department of Children & Families training. This is a full-time, in-person position with business hours Monday through Friday, 8:30 a.m. to 5:00 p.m. Overtime may occasionally be required and must be pre-approved by a supervisor. The role requires remaining stationary about 50% of the time and sitting at a computer for up to eight hours a day. It also involves moving around the office occasionally, frequent communication with clients, and frequent work in client homes. Travel throughout the community is required; willingness to travel 50% is preferred.

Requirements

Bachelor’s degree in behavioral health.
Valid driver’s license and auto insurance.
Reliable transportation to travel throughout the community.
Must pass a Level 2 background screening and drug screening, as applicable to mental health personnel under Chapter 435, F.S.
Competence and sensitivity in providing services to people from diverse cultural backgrounds.
Understanding of empowerment, cultural sensitivity, person-centered approach therapy, and their role in serving people with mental illness from diverse cultural backgrounds.
Organizational skills and ability to develop a clear, measurable, and attainable Life Action Plan.
Ability to observe and define Participants’ needs before they become problems.
Experience providing services in Participants’ homes and other community settings.
Ability to work independently.
Strong written and oral communication skills.
Experience and knowledge of Microsoft Office applications.
Experience with various computer software programs or ability to quickly learn new software and applications.
Must complete a course related to recovery-planning skills, practice, and principles and pass a related examination before employment.
Knowledge of WRAP (Wellness Recovery Action Planning), Life Analysis Planning, PHQ-9, and Recovery Planning.

Nice To Haves

Three years of professional experience in mental health, social work, counseling, or a behavioral health field working with individuals with serious mental illnesses.
Willingness to travel 50%.

Responsibilities

Determine whether candidates meet all eligibility requirements and whether program participation is clinically appropriate.
Provide new Participants with education, training, including budgeting training, and program orientation within 15 days of enrollment.
Log daily notes within 48 hours of assignment.
Assist each Participant with action planning and budget management to address priority areas and promote their Life Action Plan within 10 days of new Participant orientation.
Provide training and technical assistance on developing a purchasing plan, selecting, hiring, and managing service providers, and monitoring quality of care.
Establish an individualized budget based on each Participant’s needs and personal preferences, and train Participants to manage funds for mental health treatment and support services.
Assist and educate Participants in securing additional state and federal benefits, such as Florida Medicaid, Social Security Disability Insurance, and Supplemental Security Income.
Maintain precise and accurate records of treatment sources used and recovery and support services offered to each Participant.
Assist with and participate in discharge planning for individuals enrolled in the Florida Self-Directed Care program.
Participate in Department of Children & Families training on recovery and Self-Directed Care, as well as other related educational courses deemed pertinent by DCF.