Female Life Coach- First Shift

Water Street Mission•Lancaster, PA

72d•Onsite

About The Position

A Life Coach works directly with and supports Water Street Mission guests in their personal journey towards sustainable restoration, providing accountability and empowerment for guests to reach their self-identified goals. A Life Coach works with guests from a strengths-based, person-centered, and trauma-informed perspective. This position involves leading faith-based programs, including programs and events tailored specifically for female youth in our community. Due to the faith-based requirements of the role, and the need for a female staff member who will be working closely with female youth, this position qualifies as a bona fide occupational qualification (BFOQ) under applicable law.

Requirements

Minimum of 1 year experience in human services, with preference given to candidates with demonstrated experience in the areas of homelessness, behavioral health, substance abuse, or trauma-informed care, required.
Competency in Microsoft Office products and ability to use or learn a case management software system is required.
Strong communication and interpersonal skills are essential.
Willing to sign Water Street Mission’s Statement of Faith.
A current and active member and/or regular attendee of a local church.
Able to fully support Water Street Mission’s core values and ministry philosophy.
Each employee must have a relationship with Jesus Christ as their personal Savior and Lord.
Be able and willing to share the Gospel and participate in the ministry activities of Water Street Mission.
Subscribe to the Water Street Mission Statement of Faith and Qualifications of Employment upon hire and continuously while employed.
Adhere to the Water Street Mission Employee Handbook.

Nice To Haves

Bilingual (English-Spanish) strongly preferred.

Responsibilities

Uphold WSM’s mission
Offer radical hospitality
Practice presence ministry
Build safe relationships
Provide accountability and empower guests
Connect guests to internal WSM resource teams
Ensure campus safety
Share the Good News of Jesus Christ in words and actions with people we serve, communicating hope and dignity.
Walk alongside fellow WSM staff in Christian community as we journey toward maturity.
Encourage restoration in the lives of coworkers and guests, recognizing we are each restored by God to become restorers.
Work in full coordination with other WSM staff at all times to identify, report and respond appropriately to any potential threats to the safety and wellbeing of guests.
Embody, encourage, and cultivate WSM culture, purpose, mission and values in words and actions.
Work every other weekend.
Work holidays as assigned in the staff rotation.
Coach, support, provide accountability, and empower guests towards their self-identified goals.
Foster positive partnerships and collaboration with other WSM departments.
Function as lead Life Coach when a Senior Life Coach or Residential Life Leaders are not on campus.
Participate in crisis conversations and de-escalation of situations on campus as needed.
Answer phone calls, field inquiries, and direct visitors/volunteers, as needed.
Be present in and oversee assigned areas of campus, as directed by supervisor.
If assigned a temporary guest caseload, meet with guests for individual Life Coach sessions, lead/facilitate guest groups, and prepare and submit up-to-date status reports on guest progress.
Assist Residential Life Leaders and Senior Life Coaches with designated tasks.
Assist guests moving into and out of WSM.
Manage and stock supplies, as needed, and maintain cleanliness of assigned areas on campus.
Facilitate ‘Overview of Residential’ groups for Shelter guests.
Meet with Shelter guests for Residential Program application interviews, as assigned.
Oversee and assist guests with assigned task responsibilities.
Attend all required meetings and trainings.
Maintain accurate guest information, including reporting and data management, and communicate with other shifts as necessary.
Perform all other duties as assigned.