Life Coach V - Brundage

Dayforce•Bath, NY

26d•$23•Onsite

About The Position

The Life Coach V works in a residential program under the direction of the Life Coach X to maintain an environment that supports individuals’ personal development, health, and safety. The role provides person-directed residential or day habilitative services and oversees service delivery so that people can pursue their desired outcomes, hopes, and dreams. The position professionally supervises Life Coaches I, II, and III and helps ensure that services and agency procedures are implemented consistently. The Life Coach V supports regulatory compliance, documentation, medication administration, incident management, budget and individual-fund procedures, and person-centered planning. The role coordinates activities and schedules, supports community integration and health needs, maintains program standards and site safety, and works with families, service providers, community resources, and agency staff. The position may require work at different residential homes, schedule flexibility, additional hours, nights and weekends, and use of a private vehicle to transport people served. The position requires an associate degree and two years of relevant experience, or a high school diploma and three years of relevant experience; the qualifications also specify three years of experience working with people with intellectual and developmental disabilities. Salary is $23.00 per hour. The employer describes benefits including medical, dental, and vision options, employer-paid life insurance, a 403(b) with employer contribution, PTO accruals, and two weeks of paid training.

Requirements

Associate degree and two years of experience, or high school diploma and three years of experience working with people with intellectual and developmental disabilities.
Three years of experience working with the IDD population.
CPR/First Aid/AED instruction and SCIP Certification within the first six months of hire.
Medication Administration Certification for residential and site-based programs.
Ability to implement Resident Advocate duties.
Ability to model the code of ethics, professionalism, effective teamwork, and empathy.
Excellent verbal and written communication skills.
Conscientiousness, dedication, self-discipline, and responsibility; ability to function successfully with general supervision.
Ability to work independently, take initiative, prioritize multiple assignments, attend to detail and deadlines, and work in a high-volume, stressful environment.
Ability to establish effective relationships and work in a team environment.
Ability to use discretion when handling confidential medical, financial, and personal information.
Basic Microsoft Office and introductory computer skills; ability to operate office equipment, computers, and medical equipment.
Ability to operate wheelchair vans when applicable at the site.
Ability to work regularly scheduled hours and additional assigned hours, including overtime, nights, and weekends; ability to be contacted outside working hours as needed.
Where driving is required: valid driver’s license for the state of residence, acceptable safe driving record, and a registered and insured motor vehicle with up-to-date inspection when transporting individuals served.
Enrollment in LENS (Licensed Event Notification System) is required where the position requires driving.
Ability to work through lunch or dinner hours when required; a 30-minute unpaid break must be requested and depends on program needs.

Responsibilities

Ensure compliance with regulations, agency policies, and procedures, including required documentation, incident management, confidentiality, and medication administration.
Assist with budget adherence and accurate management and documentation of individuals’ funds.
Provide services according to individual service plans and related protective oversight, habilitation, support, day habilitation, and nursing plans; ensure related documentation is complete.
Review person-centered plan documents for accuracy, report inconsistencies, and ensure individuals have assigned Resident Advocates.
Implement habilitation activities, plan and coordinate daily activities, advocate for individuals, support personal skills and community integration, and complete assigned assessments and baseline data.
Coordinate health and safety supports, follow emergency medical procedures, report medical concerns, transport and attend appointments as assigned, and follow individuals’ Plans of Nursing Services.
Hold weekly one-on-one meetings with Life Coaches I, II, and III and support completion of profiles and Resident Advocate duties.
Maintain program standards by completing assigned duties, shift overlaps, documentation, summaries, office maintenance, reports, and other paperwork.
Help identify and develop services and support opportunities that improve quality of life.
Schedule staffing, coordinate with other Life Coach V’s to fill schedule gaps, comply with minimum staffing policy, and submit schedules to the Life Coach X for approval.
Complete monthly duties checklists and ensure financial records, medical needs, and daily and monthly documentation are addressed.
Coach staff, support effective teamwork, delegate responsibilities, provide praise and corrective teaching or retraining, and perform spot checks and observations for quality improvement.
Assist the Life Coach X with investigations, incident reporting, and human resources matters.
Maintain a safe and clean site, follow fire evacuation and infection-control practices, and ensure site vehicles are maintained as applicable.
Build positive relationships with families, businesses, service providers, community resources, and internal and external customers; address customer concerns professionally and promptly.
Participate in agency committees, initiatives, projects, and trainings; assist with agency coverage; and maintain required certifications and annual training.
Work at locations and hours as needed by the agency, including any residential home, and use a private vehicle to transport people served when required.