Life Coach (Social Worker)

Illuminus•Watertown, WI
•$26 - $31

About The Position

The Marquardt, an Illuminus Community, is hiring a Life Coach (Social Worker) to support residents, patients, clients, and their families or personal representatives. The role helps coordinate care, maintain communication, address concerns and grievances, and connect residents and their support systems with appropriate community resources. The Marquardt is a senior living community in Watertown, Wisconsin, offering independent living, assisted living, memory care, and skilled nursing care.

Responsibilities

  • Maintain and actively promote effective communication with residents, patients, clients, family members, and personal representatives.
  • Help maintain a positive image of the entity in the community in alignment with its mission, vision, and values.
  • Schedule and facilitate quarterly care plan reviews, provide appropriate information to interdisciplinary staff, review and document information on the overall plan of care, and complete MDS as assigned.
  • Assist in completing a resident's social history within two weeks of admission, including relevant personal, family, medical, relationship, and interest information for care coordination.
  • Maintain contact with residents and families, especially when special problems or needs arise.
  • Assist residents and responsible parties with completing and signing necessary forms, including Advance Directives.
  • Facilitate residents' and families' sharing of concerns or questions.
  • Recommend referrals to appropriate agencies for financial or psychosocial problems or community discharge.
  • Assist residents and their support systems with discharge planning, as appropriate.
  • Compile information about available community health and social services and maintain a current resource file.
  • Accept and investigate formal written grievances and informal complaints; consult with the Social Worker Supervisor and/or Administrator or DON in a timely manner appropriate to the matter.
  • Maintain a file of grievance forms and completed, resolved grievance issues.

Benefits

  • Free Direct Primary Care for employees enrolled in the health plan, including no copays for primary care visits and personalized access to a provider
  • Low-cost health insurance through a self-funded health plan
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Flexible Spending Account (FSA)
  • 401(k) retirement plan with a company match of $0.50 per $1 contributed, up to 6%
  • Tuition reimbursement
  • Employee Assistance Program
  • Paid Time Off
  • Mission-driven culture where employees can make a meaningful difference
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