Life Coach

Goodwill of Central and Northern Arizona • Papago, AZ

1d • Onsite

About The Position

The Life Coach promotes continued student engagement in an Excel Center and serves as a student advocate. Each coach manages a caseload typically ranging from 65 to 80 students, builds relationships, and provides resources to address barriers to educational progress. Coaches balance core responsibilities with responsiveness to student crises and help students progress toward graduation and postsecondary success.

The role involves supporting student learning and productivity, tracking academic progress, helping students solve problems and overcome obstacles, and contributing to a positive school culture. Coaches work with students, school leadership, instructional teams, and community partners. The position requires occasional local travel and transporting individuals, as well as regular and consistent in-person attendance. Coaches must be accessible for school events, open houses, recruitment events, and fairs.

Goodwill of Central and Northern Arizona describes its mission as empowering individuals, strengthening families, and building stronger communities. It provides no-cost career development, training, and education services and emphasizes the values of Trust, Collaboration, Engagement, Ownership, and Innovation.

Requirements

• Associate’s degree or 10 years of equivalent experience.
• Two years of experience in social work, counseling, advising, academic guidance, or a related field.
• Superior verbal and written communication skills.
• Strong meeting facilitation skills.
• Working knowledge of Microsoft Outlook, a School Information Management System, Excel, and Word.
• Ability to develop relationships at all levels and relate to a diverse population.
• Awareness of community resources.
• Ability to embrace change positively and work flexibly; strong planning and organizing skills; ability to work independently and self-manage.
• Ability to gather and analyze data for informed decision-making.
• Ability to conduct effective crucial conversations.
• Ability to enforce school expectations.
• Ability to maintain a strong building presence by being visible and present on campus and supporting school culture and student well-being.
• Must be accessible for school events, open houses, recruitment events, and fairs.
• Outstanding role model for professionalism.
• Valid driver’s license and clean MVR.
• Ability to pass a background check, fingerprint clearance, and drug screen where applicable.

Nice To Haves

• Experience working with at-risk students in a nontraditional setting and/or in adult education.
• Bilingual in English and Spanish.

Responsibilities

• Build relationships with students and serve as their advocate to promote continued engagement.
• Manage a caseload of students, typically ranging from 65 to 80, and respond to student needs and crises.
• Provide support such as tutoring and substituting, and communicate with leadership, team members, and students to support student success.
• Attend team and professional development meetings and contribute to a reliable alliance for student engagement.
• Manage and monitor student information to ensure academic progress.
• Develop class schedules and guide students toward graduation and postsecondary success.
• Initiate and maintain contact with community partners, including community agencies, educational institutions, and employers, to enhance student support services.
• Lead the intake process, introduce students to the school, and begin outlining their educational goals.
• Assess students’ life experiences for possible translation into school credits.
• Assist instructors in developing students’ individual learning plans based on intake assessments.
• Identify and connect students to community resources to remove barriers and support academic or personal goals.
• Monitor students’ learning experiences and engagement through individual and group meetings.
• Work with leadership and instructional team members to support student success.
• Attend school events, open houses, recruitment events, and fairs as required.
• Maintain regular and consistent in-person attendance.
• Perform occasional local travel and transport individuals.
• Perform other related duties as assigned.

Benefits

• Three medical plans.
• Employer-funded Health Reimbursement Account (HRA).
• Three dental plans.
• Vision plan.
• Traditional and Roth 401(k) plans.
• Employer-paid life insurance.
• Employee Assistance Program (EAP).
• Paid time off, including sick and vacation time.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree