Life Coach II - Arc Allegany-Steuben

Dayforce•Prattsburgh, NY

117d•Onsite

About The Position

Life Coach II works under the direction of the Life Coach V and Life Coach X to maintain an environment in Day and Residential programs that encourages personal development, provides person-directed services, and ensures the health and safety of the people served. The role supports individuals in residential or day habilitative services and personal skill areas, advocates for them, helps them participate in their communities, and collaborates with colleagues, families, and service providers. The position is offered in full-time, part-time, and relief schedules. Full-time positions are 36 hours per week and start at $20.00 per hour; part-time positions are at least 20 hours per week and start at $20.00 per hour; relief positions offer flexible scheduling and start at $19.06 per hour. The posting also lists a salary of $20.00 per hour. Work locations and hours may vary according to agency needs, including assignments at any residential home. The role may require overtime, nights, weekends, and working through meal periods, with meal breaks subject to program needs. The employee follows agency policies and regulations, maintains accurate and confidential records, supports individual plans and safeguards, assists with financial documentation, and helps maintain safe and clean program sites. The position requires a high school diploma, GED, or acceptable TABE test score, and up to one year of experience working with people with IDD. CPR/First Aid/AED instruction and SCIP Certification are required within the first six months of hire. Where driving is required, the employee must meet the stated licensing and vehicle requirements.

Requirements

High school diploma, GED, or acceptable TABE test score.
Up to one year of experience working with people with IDD.
Complete CPR/First Aid/AED instruction and obtain SCIP Certification within the first six months of hire.
Comply with the Resident Advocate job duties.
Demonstrate conscientiousness, dedication, self-discipline, and responsibility; function successfully with general supervision.
Ability to work independently, take initiative, prioritize multiple assignments, and maintain attention to detail and deadlines in a high-volume, stressful environment.
Ability to establish effective relationships and work as part of a team to meet team and company goals.
Ability to exercise discretion when handling confidential medical, financial, and personal information.
Basic Microsoft Office and introductory computer skills.
Good written and verbal communication skills.
Ability to operate office equipment, computers, and medical equipment; ability to operate wheelchair vans if applicable at the site.
Ability to work scheduled and additional assigned hours, including overtime, nights, and weekends, and to work through meal periods when program needs require.
Where driving is required: valid driver’s license for the state of residence and an acceptable safe driving record.
Where transporting individuals served is required: a motor vehicle with up-to-date inspection, registration, and insurance, and enrollment in LENS (Licensed Event Notification System).

Responsibilities

Follow regulations, agency policies and procedures, documentation requirements, incident-management processes, and the agency’s Code of Ethics and Core Competencies.
Maintain confidentiality and follow the chain of command and applicable instructions.
Assist with adherence to the annual budget and accurate management of individuals’ funds; complete personal allowance and other financial documentation.
Provide services according to individuals’ plans, including ISP, IPOP, Residential Habilitation Plan, Support Plans, Day Habilitation Plan, safeguards, and Plan of Nursing Services (PONS).
As a Resident Advocate, ensure ISP, IPOP, PONS, and Behavior Plan documents are accurate and report inconsistencies to the appropriate programs.
Implement habilitation activities, plan and coordinate daily activities, advocate for individuals, and provide person-directed residential or day habilitative services and personal-skill assistance.
Complete assigned assessments and baseline data, support community integration, and respect individuals’ privacy and confidentiality.
Collaborate with others to support individuals’ health and well-being; follow emergency medical procedures and consult the medical chain of command when necessary.
Report and document medical concerns, and transport individuals to and attend health and medical appointments as assigned.
Hold weekly one-on-one meetings with the Life Coach V, prepared with an agenda; attend staff meetings and provide updates related to Resident Advocate duties.
Complete one-page profiles and assist POMS as identified in Resident Advocate duties.
Maintain an environment that encourages personal development; complete assigned daily responsibilities, shift overlaps, documentation, filing, office maintenance, operational and charge reports, and other assigned paperwork.
Assist in identifying and developing services and support opportunities that provide quality-of-life choices; complete monthly summaries when assigned.
Comply with minimum staffing policy.
Keep program sites safe and clean, follow fire evacuation plans, practice infection-control precautions, and maintain site vehicles as applicable.
Develop and maintain positive relationships with internal and external customers, including families, local businesses, service providers, and community resources.
Ensure communications about the agency are positive, mission-aligned, and respectful of individuals’ privacy; address customer concerns promptly and professionally.
Participate in agency committees, initiatives, projects, and trainings; assist with agency coverage as assigned; maintain required certifications and annual training updates.
Use a private vehicle to transport people supported when required, and be flexible regarding work locations and hours, including work at any residential home.
Work regularly scheduled hours and additional assigned hours, including overtime, nights, and weekends; work through lunch or dinner periods when required by program needs.