Life Coach I - Arc Allegany-Steuben

Dayforce•Prattsburgh, NY

161d

About The Position

The Life Coach I provides person-directed services in Day and Residential programs under the direction of the Life Coach V and Life Coach X. The role helps maintain an environment that encourages personal development and supports the health, safety, and well-being of the individuals served. This per-diem/relief position requires at least 36 hours per month and offers two weeks of paid training. The hourly rate is $19.06. The Life Coach I implements individual service plans and provides residential or day habilitative services, advocacy, personal-skills assistance, and support with community integration. The role also completes required documentation, follows agency policies and regulatory requirements, supports appropriate financial management, and works with families, service providers, community resources, and agency colleagues. The position requires flexibility in work locations and schedules, including shifts at any residential home and evenings, weekends, and overnights. Depending on the site and duties, the employee may need to operate wheelchair vans or use a private vehicle to transport people supported. CPR/First Aid/AED instruction and SCIP Certification must be obtained within the first six months of hire.

Requirements

High school diploma, GED, or an acceptable TABE test score is preferred.
CPR/First Aid/AED instruction and SCIP Certification must be completed within the first six months of hire.
For positions requiring driving, a valid driver’s license for the state of residence and an acceptable safe driving record are required.
When driving individuals served by the agency, have a motor vehicle with up-to-date inspection that is registered and insured, and enroll in LENS (Licensed Event Notification System).
Demonstrate conscientiousness, dedication, self-discipline, and responsibility.
Function successfully with general supervision and work independently, take initiative, and prioritize multiple assignments with attention to detail and deadlines in a high-volume, stressful environment.
Establish effective relationships and work as part of a team to meet team and company goals.
Exercise discretion when handling confidential medical, financial, and personal information.
Have basic Microsoft Office and introductory computer skills, along with good written and verbal communication skills.
Be willing to work flexible hours, including overtime, nights, weekends, and overnight shifts, based on program needs.
Be able to work through lunch or dinner hours when program needs require it; those hours are paid. An onsite 30-minute break is provided, and an unpaid meal break must be requested and is subject to program needs.
Refusal to work any given shift three times within a pay period may result in removal from the substitute list unless management approves otherwise.

Nice To Haves

Experience working with people with IDD is preferred.
High school diploma, GED, or an acceptable TABE test score is preferred.

Responsibilities

Maintain an environment in Day and Residential programs that encourages and facilitates personal development and provides person-directed services while ensuring the health and safety of individuals served.
Comply with regulations, agency policies and procedures, documentation standards, incident management processes, chain-of-command requirements, and the agency Code of Ethics and Core Competencies.
Keep information confidential and use appropriate written and verbal communication.
Assist with adherence to the annual budget and accurate management of individuals’ funds; complete personal allowance and other financial documentation according to procedure.
Implement services described in individual service plans, including applicable protective oversight, habilitation, support, day habilitation, nursing, and safeguard plans, and complete related documentation.
Advocate for individuals and provide person-directed residential or day habilitative services and assistance in personal skill areas.
Support individuals with community integration and work collaboratively with others to promote their health and well-being.
Follow emergency medical procedures, consult the medical chain of command when necessary, and report and document medical concerns to appropriate personnel.
Complete weekly regular communication session meetings with the Life Coach V and arrive prepared with an agenda.
Complete assigned daily responsibilities, shift overlaps, and monthly summaries when applicable; comply with minimum staffing policy.
Assist in identifying and developing services and support opportunities that provide quality-of-life choices.
Keep the program site safe and clean, address concerns promptly, follow fire evacuation plans and infection-control practices, and maintain site vehicles when applicable.
Develop and maintain positive relationships with internal and external customers, including families, local businesses, service providers, and community resources; address customer concerns professionally and promptly.
Maintain required certifications and annual training updates.
Work a minimum of 36 hours per month and shifts based on program needs, including evenings, weekends, and overnights; remain flexible regarding work locations and hours.
Use a private vehicle to transport people supported when required; operate wheelchair vans when applicable at the site.