Lien Resolution Support Analyst
About The Position
Zipliens is a lien resolution company that streamlines the lien process for personal injury law firms. The Lien Resolution Support Analyst supports the successful resolution of medical liens by assisting with lien-file management, documentation review, negotiation preparation, and communications with providers, insurers, and internal teams. The role contributes to file progress, data accuracy, and compliance throughout the resolution process. The position is suited to a detail-oriented, organized candidate who can work collaboratively in a fast-paced, high-volume environment. The analyst uses analytical thinking and clear communication to manage multiple responsibilities, meet deadlines, and maintain quality standards. Travel is 0%. Applicants must be authorized to work in the United States without current or future employer-sponsored visa support.
Requirements
- Strong organizational and time-management skills, including the ability to juggle priorities accurately.
- Detail-oriented, with analytical ability to identify inconsistencies and escalate issues appropriately.
- Clear written and verbal communication skills; comfortable contacting providers, vendors, or legal contacts as needed.
- Familiarity with Microsoft Office Suite and case management software or CRM tools.
- Ability to work collaboratively in a fast-paced environment.
- Authorization to work in the United States without employer-sponsored visa support now or in the future.
Nice To Haves
- 1+ years of experience in lien resolution, personal injury law, insurance, or a related field.
- Bachelor’s degree.
Responsibilities
- Verify provider and vendor contact details by phone, email, or other communication tools.
- Assist in managing lien resolution files from intake through closure.
- Support review and analysis of lien-related materials, including health insurance claims, provider billing, medical records, and legal documents.
- Identify missing or inconsistent information and escalate issues for further analysis or resolution.
- Prepare documentation for lien negotiations, track settlement activity, and communicate follow-up needs with providers and insurers.
- Support senior analysts by gathering data, reviewing billing details, and helping facilitate resolution communications.
- Balance multiple responsibilities, meet internal deadlines, and adapt to changing priorities in a fast-paced, high-volume work environment.
- Prepare summaries, status updates, and data reports to track lien activity and resolution progress.
- Gather information from internal teams and external stakeholders to support case needs.
- Maintain proper documentation and ensure activity aligns with internal processes and regulatory guidelines.
Benefits
- Private health care plan (medical, dental, and vision).
- Company HSA contributions for HDHP participants.
- Flexible Spending Accounts for health and dependent care.
- Company-paid short-term disability coverage.
- Voluntary long-term disability, life, AD&D, and supplemental coverage options.
- 401(k) plan with company match.
- Paid time off, including vacation, sick time, and 10 paid holidays.
- Parental leave.
- Opportunity for a quarterly discretionary bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
