Lien Resolution Specialist Workers Compensation

Gallagher • Oklahoma City, OK

6d

About The Position

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

We are seeking a Lien Resolution Specialist focused on resolving medical and non‑medical liens within the California workers’ compensation system. Prior California WC experience is not required. This role works as part of a lien resolution team, evaluating, negotiating, and resolving liens in partnership with branch claim teams, supporting timely, compliant, and cost‑effective outcomes.

Requirements

• Two or more years of WC claim handling experience.
• Ability to quickly gain knowledge of California lien laws, fee schedules, and dispute resolution processes.
• Strong negotiation, analytical, and written communication skills.
• Ability to independently manage a high‑volume, deadline‑driven workload.
• Experience collaborating with claims professionals and legal partners.

Nice To Haves

• Dedicated lien unit or litigation support experience.
• Familiarity with WCAB procedures.
• SIP, WCCP, or similar professional designation.

Responsibilities

• Review, analyze, and resolve California workers’ compensation liens in coordination with, and under the direction of, our Lien Resolution Specialist Lead.
• Determine lien validity, jurisdiction, statute of limitations, and appropriate dispute resolution process (SBR, IBR, WCAB, or settlement).
• Prepare and issue compliant payment determinations and supporting documentation.
• Negotiate lien reductions and settlements consistent with California fee schedules, regulations, and claim strategy.
• Ensure compliance with statutory timelines and maintain audit‑ready file documentation.
• Coordinate with defense counsel and other external business partners when lien disputes require litigation or WCAB filing.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed