Workers' Compensation Specialist

ORA Orthopedics • Bettendorf, IA

1d • Onsite

About The Position

In this role, you will be responsible for managing patient workers' compensation matters and related tasks to ensure care is scheduled appropriately and free from complication. ORA holds all our staff members accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations. As a Workers' Compensation Specialist, you will play a vital role in ensuring efficient communication between providers, patients, employers, and insurance representatives.

Requirements

• High school diploma or equivalent
• Strong phone etiquette
• Exceptional customer service skills
• Proficiency working with computer applications, software programs, and Electronic Medical Records (EMR) systems
• Solid foundational computer skills, including accurate typing
• Working knowledge of insurance payers and medical terminology
• Strong organizational skills
• Attention to detail
• Ability to effectively prioritize and manage multiple tasks in a fast-paced environment

Nice To Haves

• One year of medical office insurance and/or workers' compensation experience

Responsibilities

• Answering and returning workers' compensation insurance calls promptly and professionally
• Verifying workers' compensation coverage
• Obtaining prior authorizations for surgeries, MRIs, and other diagnostic testing as needed
• Coordinating appointments with adjusters and medical facilities
• Sending office notes daily to case managers, adjusters, and employers
• Documenting all interactions with patients, case managers, and employers accurately in the patient's medical record
• Coordinating causation, impairment ratings, and IME requests and appointments

Benefits

• More information about the benefits offered as part of our employment package with ORA Orthopedics is available here: https://flimp.live/ORAOrthopedicsBenefitSummary . Please note that some benefits are dependent upon the position and employment status held.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED