Licensing & Registration Manager

bp•Louisville, KY

4d•Hybrid

About The Position

The US-Based Licensing Manager oversees all licensing activities across bp’s US-operated retail networks, ensuring timely, accurate and compliant acquisition, renewal, and management of all required permits. The role safeguards revenue continuity and regulatory compliance while leading bp’s transformation toward a unified, digitally enabled licensing operating model. This role will also be taking on special projects in the licensing business.

Requirements

Bachelor’s degree in business, finance, information systems or related field.
Minimum five years of experience in retail licensing, regulatory operations, or tax compliance.
Strong communication, analytical capability, and attention to detail.
Experience working with federal, state, and local regulatory agencies.
Ability to manage complex timelines and cross-functional stakeholder demands.

Nice To Haves

Agility core practices
Agility core practices
Agreements and negotiations
Analytical Thinking
Business process improvement
Commercial Acumen
Communication
Conflict Management
Continued Learning
Continuous Improvement
Creativity and Innovation
Customer centric thinking
Customer data knowledge
Data Analysis
Data visualization and interpretation
Decision Making
Digital Collaboration
Digital Fluency
Industry knowledge and advocacy
Integrated pricing
Leading transformation
Negotiation planning and preparation
Offer and product knowledge
Offer execution and growth
Operational Excellence

Responsibilities

Lead end-to-end licensing management for all US-operated retail sites, including alcohol, tobacco, food, business, fire, operational, and specialty permits.
Ensure timely renewals by tracking deadlines, coordinating documentation, and submitting applications via mail, digital platforms, or in-person channels.
Manage regulatory interactions, including inspection requests, violation notices, corrective actions, and compliance escalations.
Coordinate with Construction, HSE, Tax, and Operations to ensure licensing alignment on new store builds, remodels, acquisitions, and regulatory changes.
Serve as the primary point of contact for store teams requesting license copies, urgent support, or compliance guidance.
Maintain and continuously improve licensing databases, tracking tax rates, jurisdictional requirements, sales restrictions, and renewal status.
Provide leadership and oversight to both US-based and Pune-based licensing support teams, ensuring process clarity and quality standards.
Drive process standardization and continuous improvement initiatives across all COCO brand licensing workflows.