Licensing Coordinator

Ryder Supply Chain Solutions•Concord, ON

2d•Onsite

About The Position

This position is responsible for processing new unit/transfer in title and registration paperwork and processing annual renewals on existing fleet across multi locations. The role involves creating state paperwork for title and registration, coordinating necessary documents with shops, ensuring accuracy of submitted paperwork for titles and registrations, and processing annual renewals for existing equipment. The Licensing Coordinator will also provide support to internal and external customers regarding license and permit status and input payment information into the system.

Requirements

H.S. diploma/GED required
MS Office Suite - Excel, Word, PowerPoint, Outlook and Teams. (Excel knowledge to include vlookups, pivot tables, working with large amounts of data) intermediate required
Three (3) years or more customer service experience preferred
Workday intermediate preferred

Nice To Haves

Possess strong technical commercial vehicle licensing aptitude
Strong knowledge of commercial vehicle licensing & permitting process including obtaining credentials & billing processes
Process improvement experience of streamlining process flows, implementing change management and always striving for continuous improvement in daily processes

Responsibilities

Create state paperwork needing to procure title and registration on new or transfer in units.
Coordinate any other needed documents with domicile shop such as weight slips, Vehicle Identification Number (VIN) verifications etc.
Ensure accuracy of paperwork submitted for titles and registrations to state and/or federal agency.
Process annual renewals for existing equipment upon receipt of renewal notices.
Provide support to internal and external customers to answer questions regarding the status of license and permits for their respective state(s).
Input payment information into system complete with receipts and unit breakdown for fees remitted.
Performs other duties as assigned.