Licensing Coordinator

Lucky Lincoln Gaming LLC • Chicago, IL

47m • Onsite

About The Position

Lucky Lincoln Gaming is seeking a Licensing & Compliance Coordinator to manage the end-to-end compliance lifecycle for a portfolio of locations. This role is crucial for ensuring the company remains licensed and compliant with all regulatory requirements across hundreds of active locations. The coordinator will handle state and municipal license renewals, Illinois Gaming Board (IGB) applications, DOJ registrations, Cook County sticker compliance, sales agent licensing, and reimbursement processes. This position serves as the operational backbone for maintaining legal operations and meeting all deadlines.

Requirements

• 2+ years in a licensing, compliance, regulatory affairs, or operations coordination role.
• Experience in Illinois video gaming, liquor licensing, or a regulated industry is a strong plus.
• Detail-oriented with the ability to catch discrepancies.
• Deadline-driven with strong follow-through.
• Comfortable working across multiple systems and platforms: Google Drive, ILSD, HubSpot, Service Portal, and Paylocity.
• Clear, direct communicator who escalates early and closes loops.
• Able to obtain any required IGB credentials.
• Familiarity with the Illinois Video Gaming Act or eagerness to become an expert quickly.
• Must obtain Notary services within 90 days of onboarding.

Responsibilities

• Submit and track Net New IGB Establishment License Applications from signed Use Agreement through go-live, including all pre-application documents, flowcharts, and release forms.
• Process IGB application amendments for officer changes, ownership transfers, email corrections, and stock sales.
• Submit DOJ Johnson Act registrations immediately after IGB application submission for every new and renewing location; maintain confirmation letters in Google Drive and ILSD.
• Manage state gaming and state liquor license renewals for all assigned locations, including owner outreach, payment coordination, documentation upload into SP, and escalation for non-responsive locations.
• Renew municipal gaming licenses and Terminal Operator registrations with local municipalities; coordinate payment with accounting and track all renewals.
• Verify Cook County gaming sticker compliance for all applicable VGTs; coordinate annual renewal and document sticker status during site visits.
• Support the quarterly Internet & Security Reimbursement process: pull qualifying lists from HubSpot, prepare pre-reads, coordinate executive review, and submit final approved lists for payment processing.
• Maintain accurate records in internal systems.
• Monitor license expiration dates across the portfolio and proactively flag upcoming deadlines before they become compliance issues.
• Support sales agent licensing for applicable field team members, including determining the correct application type, coordinating submissions, and tracking license status against the IGB eligible-to-work list.
• Prepare, edit, and manage operating agreements, contracts, and corporate governance documents.
• Escalate any potential inducement questions, unusual location owner requests, or situations outside documented procedures to the Chief Strategy Officer or Chief Operating Officer immediately.

Benefits

• Real ownership over compliance outcomes that directly protect the company’s license and every location we operate.
• High-visibility role in a fast-scaling platform where your work keeps the business running.
• Clear expectations, strong support, and a team that treats compliance as a shared responsibility.
• Opportunity to grow with the company as we expand regionally and eventually into new states.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed