Licensing Compliance Specialist (Social Services Specialist III)

State of Colorado•Denver, CO

19h•Hybrid

About The Position

The Licensing Compliance Specialist supports administrative functions related to provider licensing in the Colorado Department of Human Services’ Division of Child Welfare, Provider Services Unit. The position reports directly to the ABA Clinic Licensing Administrator and partners with ABA Clinic Licensing Specialists to process applications, inquiries, fees, billing notices, and licenses. It also supports the appeal and waiver process, maintains related records and data, and helps organize licensing inspection reports and Results Driven Management System data. The role primarily processes documents for applied behavior analysis clinics but may assist with other provider license types and with approvals of certified foster and kinship homes in Trails. The position reviews licensing and compliance documents, processes applications and changes, tracks fees and renewals, prepares and issues licenses, and provides technical assistance to providers. It communicates with providers to obtain complete applications and other required information, helps licensing staff prepare for visits, and coordinates with internal partners, including the OIT Helpdesk. The role may involve occasional travel to facilities, agencies, or related meetings within Colorado. The position requires Colorado residency at application and throughout employment, a current, valid, unrestricted Colorado driver’s license, and completion of the stated background checks. The stated work arrangement is weekly hybrid, with a minimum of two days in the office and three days remote; arrangements may change. Applicants must have six years of relevant experience, or a combination of related education and relevant experience totaling six years.

Requirements

Six years of relevant experience in an occupation related to the work, or a combination of related education and relevant experience totaling six years.
Colorado residency at the time of application and throughout employment.
Current, valid, unrestricted Colorado driver’s license.
Ability to complete the required background checks, which may include CBI name and fingerprint checks, court and fraud database checks, reference checks, professional license verification where applicable, drug screening, and Trails or other checks based on direct contact.

Nice To Haves

Experience working at a Colorado county department of human/social services or for a licensed agency or facility.
Experience with appeal or waiver requests.
Experience handling financial transactions and license applications.
At least one year of experience with Google Suite and its programs.
At least one year of experience working with senior leadership and supervisory staff.
At least one year of experience with budget tracking and compliance.
Relevant state service experience.

Responsibilities

Request, compile, and review documents for compliance with CDHS Volume 7 rules and regulations, including cost reports, fiscal requirements, and application documents; scan finalized licensing inspection reports.
Log and organize appeal and waiver requests, retrieve requests from the website, maintain related files, request missing information from providers, and prepare decision-letter templates and enter issued decisions in Trails.
Process licensing applications, change requests, and related fees; review applications for completeness and appropriate license type, follow up with applicants, and coordinate case assignment with licensing supervisors.
Complete accounting processes for licensing and appeal/waiver fees; process changes involving ownership, address, intra-agency transfers, and services.
Run monthly renewal and continuation reports, notify providers, process received applications, and help ensure timely license renewals.
Print and mail approved licenses and generate and send digital licenses.
Process foster home certifications in Trails and verify provider-entered data against CDHS Volume 7 rules and regulations.
Maintain communication with providers to exchange or collect information and resolve factual issues involving licensing applications and foster parent certifications.
Prepare licensing specialists for visits by gathering current employment rosters or foster parent lists using a random sampling tool.
Provide basic licensing and monitoring assistance to providers, counties, and prospective applicants, and connect them with appropriate resources.
Process provider requests for Trails access, submit and follow up on tickets, and coordinate with the OIT Helpdesk.
Track cost report submissions and provider fiscal years, advise providers on submission requirements and deadlines, and notify licensing specialists when reports are submitted for review and inspection-report preparation.
Read, track, and analyze cost reports and collaborate with assigned ABA Clinic Licensing Specialists to generate Reports of Inspection when needed.
Support special projects and perform other duties assigned by Division of Child Welfare leadership.

Benefits

PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus 401(k) and 457 plans
Medical and dental health plans
Employer-supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year, plus vacation and sick leave
State of Colorado Employee BenefitHub Resource Center
Employee Wellness program
Flexible schedules, training, and other work-life programs
Remote work arrangements for eligible positions
Some positions may qualify for the Public Service Loan Forgiveness Program