Licensed Therapist, Clinical Assessor
About The Position
The Clinical Assessor serves as a first point of contact for individuals seeking mental health services and helps connect them with appropriate care. This licensed mental health professional manages intake and referrals from initial inquiry through admission or referral to community resources, supporting timely access to services. The role reviews clinical and eligibility information, collaborates with multidisciplinary teams, maintains accurate documentation, and provides a positive, person-centered experience while upholding confidentiality and regulatory standards. The position is based in Charlotte, Marion, Morganton, and Statesville, North Carolina. The organization provides behavioral health services to adults with severe and persistent mental illness through community-focused programs, including ACTT and FACT.
Requirements
- Active North Carolina licensure as a mental health professional: LCSW/LCSW-A, LCMHC/LCMHC-A, LMFT, Licensed Psychologist, Licensed Psychological Associate, or Licensed Psychiatric Nurse Practitioner.
- At least two years of experience working with adults diagnosed with Severe and Persistent Mental Illness (SPMI).
- Experience conducting comprehensive clinical assessments and participating in intake and referral processes.
- Knowledge of community-based behavioral health services, recovery-oriented care, and the needs of individuals with SPMI.
- Strong clinical judgment and ability to identify and respond to urgent behavioral health concerns.
- Excellent communication, interpersonal, and customer service skills.
- Ability to build rapport with clients, families, referral sources, and community partners.
- Strong organizational skills and ability to manage multiple priorities and meet deadlines.
- Proficiency with electronic health records (EHRs) and documentation systems.
- Ability to maintain confidentiality and comply with applicable regulations, policies, and ethical standards.
- Ability to collaborate as part of an interdisciplinary treatment team.
- Valid driver's license and reliable transportation may be required based on program needs.
Nice To Haves
- Experience with ACTT, FACT, or other community-based behavioral health programs.
- Leadership, management, or clinical supervisory experience.
Responsibilities
- Receive, review, and track referrals from individuals, families, providers, hospitals, and community partners.
- Gather demographic, clinical, and referral information and obtain required documentation.
- Conduct initial clinical screenings and identify urgent concerns requiring clinical intervention.
- Coordinate eligibility reviews, program-fit assessments, and admission decisions with clinical leadership.
- Complete Comprehensive Assessments for individuals referred to the ACT Team (ACTT).
- Schedule intake assessments and ensure required consents and paperwork are completed.
- Maintain accurate referral logs, intake records, and documentation in designated systems.
- Communicate professionally with members, families, referral sources, and treatment staff.
- Facilitate transitions into services and provide community resource referrals when appropriate.
- Collaborate with Team Leads, the Clinical Director, and interdisciplinary team members to support quality care.
- Participate in meetings, training, quality improvement initiatives, and other assigned duties.
Benefits
- Competitive paid time off (PTO)
- Medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Company-paid short-term disability and life insurance
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Employee Assistance Program (EAP)
- Employee referral program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
