Licensed Social Worker - Part Time (Cleveland, OH / Field-based)

FreedomCare•Cleveland, OH

29d•$28 - $33•Hybrid

About The Position

FreedomCare is a healthcare company founded in 2016 that is innovating and revolutionizing home care delivery. The company aims to bring dignity and support to patients needing care in their homes and to the caregivers who care for them. FreedomCare is the largest consumer-directed home care agency in NY State and is expanding its operations to other states and developing tech-based innovations. The company values include Here For You, Own It, Do the Right Thing, and Be Positive. This role is for a Part Time Licensed Social Worker (LSW) for the team in Ohio, specifically for the Structured Family Caregiving (SFC) program. This is a part-time, hybrid role requiring fieldwork and at least two monthly visits to the FreedomCare office in Cleveland, OH. The SFC program provides caregiving arrangements where a patient lives with a principal caregiver who offers daily support based on the patient's needs, aiming to foster independence and provide long-term care options while preserving patient dignity. The LSW will oversee patient care, support patients and caregivers, and act as an advocate for quality service within FreedomCare and the SFC program.

Requirements

Valid and active Ohio Licensed Social Worker license, issued by the CSWMFT Board.
Bachelor’s degree (BSW) or Master’s degree (MSW) in Social Work from a CSWE-accredited program.
Minimum of 2 years clinical experience.
Minimum of 1 year of experience with elders or adults with disabilities.
Valid driver’s license with an insured vehicle for travel within the state.
Demonstrated success driving operational excellence by effectively evaluating operational tasks as well as setting, achieving and measuring targeted outcomes, in a hybrid and field-based environment.
High level of adaptability and experience in case management, with a fast-paced environment, presenting a high degree of autonomy, ambiguity, and accountability.
Excellent verbal and written communication, with the ability to effectively cascade information across diverse target demographics internally and externally.
Ability to represent FreedomCare holistically, with high emotional intelligence, empathy, and consciousness of end-user experiences (employees and customers).

Nice To Haves

Home care experience a plus.
Bilingual in Spanish is a plus.
Experience with CRM (Salesforce is a plus).

Responsibilities

Interpret the philosophy and objectives of the agency to clients, families, and others.
Ensure compliance with HIPAA, rules and regulations of Ohio Department of Medicaid and Ohio Department of Aging, relevant provider policies, FreedomCare policies/procedures, and state or federal mandates.
Conduct initial in-person home assessments with the patient and caregiver to ensure compliance and clarify the plan of care.
Provide day-to-day monitoring with monthly contact (telephonic and/or in-person) with patients and caregivers regarding enrollment, claims, prior authorization appeals, patient satisfaction, and caregiver support.
Ensure quality of service aligns with the plan of care, providing individualized coaching, continued education, and reviewing caregiver goals and needs.
Maintain detailed and accurate case records, documenting significant changes and observations in accordance with agency policy and procedure.
Act as the point of escalation and provide input to the client’s plan of care, including the physician’s plan of treatment and problem list, implementing and monitoring changes as necessary.
Perform other job-related duties as may be required or directed by the supervisor.