Licensed Social Worker

UnitedHealth Group•El Paso, TX
•$60,200 - $107,400•Hybrid

About The Position

The Licensed Social Worker serves as a key member of the interdisciplinary healthcare team, managing non-HCBS waiver member care to improve clinical outcomes, financial performance, and member satisfaction. This role oversees the member’s case within the scope of licensure, provides guidance to non-RN clinicians, and develops, monitors, and adjusts individualized care plans to ensure optimal health across the care continuum. This position follows a hybrid work from home (WFH) model, with field visits as needed. The schedule is Monday - Friday, 8:00 AM MT - 5:00 PM MT, no evenings, weekends or holidays. Must reside and hold an unrestricted license in the state of Texas.

Requirements

  • Master’s degree in social work (MSW) and current Texas licensure as a Licensed Social Worker
  • 2+ years of experience in community health, case management, or clinical care settings
  • Experience with STAR + PLUS Texas Medicaid managed care program
  • Proficiency with MS Word, Excel, and Outlook
  • Bilingual (Spanish)
  • Dedicated home office space and access to install secure high-speed internet in home (Cable Broadband, DSL, or Fiber)
  • Ability to travel within assigned region; valid driver’s license and reliable transportation
  • All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
  • Candidates are required to pass a drug test before beginning employment.

Responsibilities

  • Conduct comprehensive assessments (telephonic or in-person) to identify physical, behavioral, and social needs
  • Develop, implement, and monitor individualized care plans in collaboration with members, families, and providers
  • Coordinate care for members with chronic conditions, disabilities, or high-risk complications
  • Facilitate referrals to social services, community resources, and support programs
  • Educate members and families on care options and available services
  • Serve as the primary point of contact for care coordination and advocate for member needs
  • Ensure timely documentation of assessments, care plans, and service delivery
  • Participate in interdisciplinary team meetings and support safe transitions of care

Benefits

  • Competitive salary
  • Flexible work models & paid time off
  • Health insurance
  • 401k matching
  • Family support and wellness resources
  • Professional development
  • Tuition reimbursement
  • Dedicated learning time
  • Mileage reimbursement
  • Incentive and recognition programs
  • Equity stock purchase
  • 401k contribution
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