Licensed Security Guard

Andy Frain Services•Virginia Beach, VA

8d•Onsite

About The Position

The Licensed Security Guard helps maintain a safe and welcoming environment for customers, employees, and vendors at Lynnhaven Mall in Virginia Beach, Virginia. The position calls for professionalism, strong attention to detail, and a customer-first mindset. Duties may vary based on site needs. The guard is expected to arrive on time in full uniform, remain engaged and proactive during the shift, and comply with safety, training, and other requirements.

Requirements

Strong customer service and communication skills.
Ability to stay alert and respond calmly in emergency situations.
Reliability, punctuality, and ability to follow directions.
Ability to write clear and accurate reports.
Professional appearance and demeanor.
State Guard license required.
High school diploma or GED equivalent.
Willingness to submit to a background and drug screen; employment offer is contingent on successful completion of a background investigation.
Minimum 3–6 months of prior experience in loss prevention, life safety, CCTV systems, or access computer systems.
High attentiveness and situational awareness.
Dependable and team-oriented.
Ability to multitask and work in a fast-paced environment.
Strong work ethic and sense of urgency.

Nice To Haves

Prior security or customer-facing experience.
Familiarity with CCTV, alarms, or access control systems.

Responsibilities

Patrol assigned areas or maintain a fixed post to monitor activity.
Control access points and manage pedestrian and vehicle traffic.
Identify and report suspicious activity, incidents, or safety concerns.
Respond to alarms, emergencies, and on-site incidents.
Monitor CCTV cameras and security systems.
Complete daily activity logs, incident reports, and other required documentation.
Maintain awareness of surroundings at all times.
Follow post orders, company policies, and safety procedures.
Maintain knowledge of emergency response protocols.
Inspect property for safety risks, including fire hazards and equipment issues.
Support loss prevention and recommend safety improvements.
Greet and assist customers, employees, and visitors professionally; provide directions and support as needed.
Maintain a visible, approachable presence on-site.
Arrive on time in full uniform, stay engaged and proactive throughout the shift, and follow safety, training, and compliance requirements.