Onsite Licensed Sales Counselor

KB Home • Mesa, AZ

1d • Onsite

About The Position

KB Home is seeking a sales counselor to help prospective buyers learn about and purchase newly constructed residential homes. The role meets with visitors, explains home features and options, manages sales activity and follow-up, and works toward closing sales while maintaining customer satisfaction. This field-based position is located at a community within the division; the specific location is to be determined. The position requires flexible schedule availability, including evenings, weekends, and holidays, and local travel between communities as needed.

Requirements

• High school degree or equivalent.
• Previous sales experience.
• Current local real estate license.
• Ability to connect with people and develop and maintain professional relationships.
• Action-oriented approach and drive to bring sales to a successful close.
• Customer-centric approach to finding solutions.
• Strong verbal and written communication skills, including the ability to communicate accurately and persuasively.
• Ability to work in a team, consider others' ideas, and cooperate.
• Ability to make quick and accurate decisions based on facts, data, and metrics.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Experience with customer relationship management software.
• Flexible schedule availability, including evenings, weekends, and holidays.
• Ability to complete the physical requirements of the job with or without reasonable accommodation.
• Ability to stand or sit for extended periods, move about the work location, and walk up and down stairs.
• Ability to drive and travel as needed between communities, with a valid driver's license.
• Ability to observe details at close range and communicate information so others understand.
• Ability to transport and move up to 20 pounds.
• Periodic work in outdoor weather conditions.

Nice To Haves

• Bachelor's degree.
• New home sales experience.
• Previous experience using social media to drive sales traffic.

Responsibilities

• Welcome visitors and provide literature, point-of-sale information, and handouts.
• Respond to customer requests for assistance or information.
• Demonstrate models, homes, and home sites, discussing floor plans, general construction, and options.
• Address sales objections and close sales while ensuring customer satisfaction.
• Receive offers and refer financing questions to the preferred lender, KBHS.
• Document sales transactions, follow up on loan applications, and monitor sales and cancellations.
• Conduct weekly follow-up calls with buyers until their homes close.
• Keep sales models and the community clean and properly maintained.
• Keep marketing materials updated and ready for distribution.
• Generate 50% of new prospects through networking, referrals, and effective follow-up.
• Use competitive market analysis (CMA) and other data-driven tools to sell homes.
• Contact real estate brokers and conduct presentations to attract them to the communities.
• Host grand openings and community events.
• Conduct business professionally and ethically to reinforce company goodwill and profitability.

Benefits

• Opportunities for growth and development within a nationally recognized company.
• A collaborative culture defined by customer focus.
• The opportunity to help families achieve homeownership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED