Onsite Licensed Sales Counselor

KB Home•El Monte, CA

2d•$125,000 - $175,000•Onsite

About The Position

KB Home is hiring an onsite New Home Sales Counselor to meet with prospective buyers, explain the benefits of newly constructed residential homes, and close sales while creating satisfied customers. The position is based in the field at a community within the division; the specific location is to be determined. Compensation includes a $60,000 annual base salary plus commission, with expected annual total earnings of $125,000–$175,000; exceptional sales or commission performance may exceed that range. The role involves guiding buyers through the sales process, demonstrating homes and community features, maintaining relationships with customers and real estate brokers, and using networking, referrals, follow-up, and market data to generate and close sales. The counselor also helps maintain sales models and community presentation, keeps marketing materials current, and supports community events. KB Home describes its culture as centered on customer obsession, collaboration, innovation, sustainability, and customer satisfaction. It offers opportunities for growth and development within the company.

Requirements

High school degree or equivalent.
Previous sales experience.
Current local real estate license.
Ability to connect with people and develop and maintain professional relationships.
Action-oriented approach and drive to close sales successfully.
Customer-centric approach, seeking solutions from the customer's perspective.
Strong verbal and written communication skills, including the ability to communicate accurately and persuasively.
Ability to work in a team setting, consider others' ideas, and cooperate.
Ability to make quick and accurate decisions based on facts, data, and metrics.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Flexible schedule availability, including evenings, weekends, and holidays.
Ability to complete the physical requirements of the job, with or without reasonable accommodation.
Ability to stand or sit for extended periods.
Ability to move about the work location and walk up and down stairs.
Ability to drive or travel as needed with a valid driver's license, including local travel within and between communities.
Ability to observe details at close range and communicate information so others understand.
Ability to transport and move up to 20 pounds.
Ability to work periodically in outdoor weather conditions.

Nice To Haves

Bachelor's degree.
New home sales experience.
Previous experience using social media to drive sales traffic.
Experience with customer relationship management software.

Responsibilities

Welcome visitors and provide literature, point-of-sale information, and handouts.
Respond to customer requests for assistance or information.
Demonstrate models, homes, and home sites, discussing floor plans, general construction, and options.
Address sales objections and close sales while ensuring customer satisfaction.
Receive offers and refer financing questions to the preferred lender, KBHS.
Document sales transactions, follow up on loan applications, and monitor sales and cancellations.
Conduct weekly follow-up calls with buyers until their homes close.
Ensure sales models and the community are properly maintained and clean.
Keep marketing materials updated and ready for distribution.
Generate 50% of new prospects through networking, referrals, and effective follow-up.
Create and use competitive market analyses (CMAs) and other data-driven tools to sell homes.
Contact real estate brokers and conduct presentations to attract them to the communities.
Host grand openings and community events.