Onsite Licensed Sales Counselor

KB Home•San Tan Valley, AZ

1d•Onsite

About The Position

KB Home is seeking a Licensed Sales Counselor to help prospective buyers explore and purchase newly constructed residential homes. The position involves meeting with buyers, explaining home features and options, guiding sales through closing, and working toward customer satisfaction. The role is field-based at a community within the division; the specific location is to be determined. The counselor also builds prospect pipelines through networking, referrals, follow-up, social media, and relationships with real estate brokers. The position requires maintaining sales models, community presentation, and marketing materials, as well as conducting buyer follow-up and supporting community events.

Requirements

High school degree or equivalent required.
Previous sales experience required.
Current local Real Estate license required.
Ability to connect with people and develop and maintain professional relationships.
Action-oriented approach and drive to close sales successfully.
Customer-centric approach to finding solutions.
Strong verbal and written communication skills, including the ability to communicate accurately and persuasively.
Ability to work collaboratively in a team and cooperate with others' ideas.
Ability to make quick, accurate decisions based on facts, data, and metrics.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Availability for a flexible schedule, including evenings, weekends, and holidays.
Ability to complete the physical requirements of the job with or without reasonable accommodation.
Ability to stand or sit for extended periods and move about the work location.
Ability to drive or travel as needed between communities and hold a valid driver's license.
Ability to walk up and down stairs.
Ability to observe details at close range and communicate information clearly to others.
Ability to transport and move up to 20 lbs.
Periodic work in outdoor weather conditions.

Nice To Haves

Bachelor's degree preferred.
New home sales experience preferred.
Previous experience using social media to drive sales traffic strongly preferred.
Experience with customer relationship management software.

Responsibilities

Welcome visitors and provide literature, point-of-sale information, and handouts.
Respond to customer requests for assistance or information.
Demonstrate models, homes, and home sites; discuss floor plans, general construction, and options.
Address sales objections and close sales while ensuring customer satisfaction.
Receive offers and refer financing questions to the preferred lender, KBHS.
Document sales transactions, follow up on loan applications, and monitor sales and cancellations.
Conduct weekly follow-up calls with buyers until their homes close.
Ensure sales models and the community are properly maintained and clean.
Keep marketing materials updated and ready for distribution.
Generate 50% of new prospects through networking, referrals, and effective follow-up.
Create and use competitive market analyses (CMAs) and other data-driven tools to sell homes.
Contact real estate brokers and conduct presentations to attract them to the communities.
Host grand openings and community events.
Conduct business professionally and ethically to reinforce company goodwill and profitability.