Licensed Practical Nurse - Telehealth Clinical Technician

Veterans Health Administration•Tulsa, OK
•Onsite

About The Position

The VA Eastern Oklahoma Health Care System, Nursing Specialty Service, is recruiting two Licensed Practical Nurses in Tulsa at the James Mountain Inhofe VA Medical Center. The GS-7 LPN/LVN performs complex nursing assignments in a specialized practice setting, using comprehensive practical nursing knowledge and skills under general or remote supervision of a registered nurse or physician. The position supports clinical and technical delivery of Telehealth services. The incumbent facilitates patient-site clinical, business, scheduling, and technical aspects of real-time Telehealth applications, including tele-mental health, primary care Telehealth, telerehabilitation, and tele-patient education. Duties include Telehealth imaging such as tele-retinal screening, tele-dermatology, and tele-wound care; educating patients about imaging; coordinating staff, patients, providers, and resources using video-conferencing and scheduling technology; and documenting and assisting with workload capture. The TCT may be cross-trained to perform direct-care tasks, such as collecting vital signs and other primary-care visit components, as directed by policy or clinic standards. The LPN administers medications and treatments, observes and documents patient responses, identifies changes in physical or emotional condition, and communicates concerns requiring higher-level intervention. The position assists with prioritizing and modifying care as appropriate, supports treatment plans, promotes healthy lifestyles and customer service, and may mentor staff and monitor the practice of non-licensed nursing or medical staff. Work is performed under general supervision, with independent technical judgment appropriate to the role. The work schedule is Monday through Thursday or Tuesday through Friday, in 10-hour shifts. Compressed or flexible scheduling is available. Telework is not authorized, and this is not a virtual position.

Requirements

  • Full, active, current, and unrestricted LPN or LVN licensure in a U.S. state, territory, commonwealth, or the District of Columbia.
  • Graduate of a practical or vocational nursing program approved by the appropriate state agency or accredited by the National League for Nursing Accrediting Commission, unless an applicable education exception applies.
  • At least one year of additional qualifying experience at the GS-6 level or equivalent, meeting GS-6 LPN/LVN performance requirements.
  • Knowledge and skills to perform specialized patient-care duties in complex inpatient or outpatient settings and contribute to patient health plans and nursing interventions.
  • Ability to assist an RN or physician in prioritizing care, adjusting care delivery, and appropriately participating in treatment-plan modification.
  • Ability to recognize subtle physical and emotional changes in patients, document care and responses thoroughly, and take appropriate action or seek assistance.
  • Ability to administer prescribed medications and treatments according to established policies and procedures and accurately record administration and patient responses.
  • Ability to recognize potential or actual medication reactions and urgent or emergent patient-care situations, notify the RN or physician, and initiate appropriate directed interventions.
  • Ability to communicate effectively with patients and families, including those who are difficult to care for or communicate with, and support healthy lifestyles.
  • Proficiency in written and spoken English.
  • U.S. citizenship, subject to the stated exception for non-citizens when qualified U.S. citizens cannot be recruited.
  • Pass a pre-employment physical evaluation or examination and, if tentatively selected for a testing-designated position, drug screening.
  • Meet background and security investigation requirements and complete onboarding and application documentation.
  • Participate in the seasonal influenza vaccination program.
  • Serve a one- or two-year trial period, subject to written certification of continued employment.

Responsibilities

  • Perform complex practical nursing assignments under remote or general supervision of a registered nurse or physician.
  • Administer prescribed medications and treatments accurately and promptly; observe, record, and report patient responses or possible reactions.
  • Assist an RN or physician in prioritizing patient-care needs and adjusting care delivery plans as appropriate.
  • Observe and document subtle physical or emotional changes in patients, promptly reporting changes that may require higher-level intervention or modification of the care plan.
  • Perform independent technical duties that support treatment plans and successful Telehealth visits.
  • Perform Telehealth imaging, including tele-retinal screening, tele-dermatology, and tele-wound care, and other Telehealth programs as available and referred.
  • Initiate patient consultations on behalf of the primary care provider when authorized by local policy or standing orders; the provider retains responsibility for patient care.
  • Educate patients about the imaging process.
  • Facilitate clinical, business, scheduling, and technical aspects of real-time Telehealth applications, including tele-mental health, primary care Telehealth, telerehabilitation, and tele-patient education clinics.
  • Use video-conferencing technologies, Telehealth technology, and scheduling software to coordinate and connect staff, resources, patients, and providers.
  • Provide patient and staff education or training, document visits, and assist with workload capture.
  • Assist with patient care under the direct supervision of an independent licensed healthcare provider; may be cross-trained to collect vital signs and other clinical components of primary-care visits as directed by policy or clinic standards.
  • Help patients and families promote healthy lifestyles and take an active role in care.
  • Promote established customer service standards and contribute to improvements in care delivery and patient or family satisfaction.
  • Serve as a resource, role model, or mentor to other nursing staff in specialized care and technology; support and monitor non-licensed staff practice and report deviations to an RN or physician.
  • Seek educational opportunities to enhance nursing knowledge and skills and help other staff advance their practice.

Benefits

  • 37–50 days of annual paid time off per year, including annual leave, sick leave, and 11 paid federal holidays.
  • Potential credit toward annual leave accrual for prior work or military service experience.
  • Up to 12 weeks of paid parental leave after 12 months of employment, for qualifying birth, adoption, or foster-care placement.
  • Eligible full-time employees may qualify for a childcare subsidy after 60 days of employment, subject to income and other eligibility limits.
  • Traditional federal pension, with five-year vesting, and federal 401(k) with up to 5% in VA contributions.
  • Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.
  • Competitive salary and regular salary increases; a higher step rate may be considered based on qualifications or agency needs.
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