About The Position

This full-time, day-shift position supports family medicine and pediatrics in a physician office practice. The LPN controls patient flow, provides general nursing care, obtains and documents patient vitals and history, assists providers with examinations and procedures, and provides remote and onsite administrative support for telehealth services. The LPN also supports patient education, appointment and procedure scheduling, chart maintenance, authorization processes, and customer service. The Medical Assistant controls patient flow, obtains and documents patient information and vitals, prepares exam rooms, assists providers with examinations and treatments, collects and routes specimens, documents care, and supports patient communications and scheduling. The MA provides remote and onsite administrative support for telehealth services and may rotate among Mary Washington Medical Group practices. The MA is not authorized to interpret reports or results or independently provide medical advice. Both roles require courteous, professional interaction with patients, families, providers, visitors, and coworkers, as well as adherence to applicable infection-control, safety, and confidentiality policies. The listed compensation range is $20.91–$35.59, with role-specific ranges of $25.42–$35.59 for LPNs and $20.91–$29.28 for Medical Assistants.

Requirements

  • LPN: Current LPN license in the state of Virginia.
  • LPN: AHA BLS Provider CPR certification required at hire.
  • LPN: Knowledge of policies and procedures related to infection control, environmental safety, and patient confidentiality.
  • Medical Assistant: Must be certified; alternatively, at hire, must have successfully completed a medical assistant training program or have two years of experience as a Medical Assistant, such as Army Medic or Navy Corpsman.
  • Medical Assistant: Those hired based on completion of a medical assistant training program or two years of experience must obtain Medical Assistant certification within 18 months of hire.
  • Medical Assistant: American Heart Association CPR certification required.
  • Medical Assistant: Proficiency in basic clinical skills required by the specialty, such as phlebotomy, blood pressure measurement, EKG, and injections.
  • Medical Assistant: Knowledge of policies and procedures related to infection control, environmental safety, and patient confidentiality.
  • Ability to meet the stated physical requirements, including frequent walking and standing, use of arms and hands, lifting up to 35 pounds, and pushing and pulling up to 20 pounds.
  • Critical thinking and analytical skills, ability to multitask, communicate effectively, collaborate with a multidisciplinary team, and cope with difficult situations.
  • Ability to tolerate irregular hours, including evenings, nights, and weekends.
  • Ability to work in confined spaces and wear appropriate personal protective equipment when needed.

Nice To Haves

  • LPN: Experience working in a physician office.
  • LPN: Previous experience with the practice specialty.
  • Medical Assistant: Minimum of two years of prior experience providing clinical support in a medical office setting.
  • Medical Assistant: Electronic Medical Records experience.

Responsibilities

  • Interface remotely and in person with patients, family members, providers, visitors, and other guests in a courteous and professional manner.
  • Control and facilitate patient flow for in-person and virtual visits.
  • Obtain and document patient vitals, including height, weight, and blood pressure; obtain and document patient history or chief complaint as applicable.
  • Assist physicians, physician assistants, and nurse practitioners with examinations, diagnostic procedures, and treatments.
  • Provide general nursing care and patient and family education as appropriate.
  • Review and maintain patient charts, records, forms, reports, and other pertinent documents; ensure required reports and results are available.
  • Maintain adequate supplies and prepare exam or procedure rooms for patient encounters.
  • Respond to patient treatment-related calls and communicate provider advice or instructions within the scope of training.
  • Schedule office visits, future appointments, procedures, tests, radiological exams, and surgeries as applicable.
  • Obtain authorizations or precertifications for medications, surgeries, diagnostic testing, studies, and other procedures as required.
  • Support front-office functions and provide backup coverage as required.
  • For Medical Assistants, draw blood or assist with obtaining specimens, prepare and route specimens to laboratories, and phone in prescriptions based on provider-written orders.
  • For Medical Assistants, document activities, interventions, patient and family responses, and prescribed medications in the medical record.
  • For Medical Assistants, rotate or provide coverage for clinical staffing needs at various Mary Washington Medical Group practices.
  • Perform other duties as assigned.
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