Licensed Plumbing Service Technician

Freedom Air and Plumbing•Louisville, KY
•$80,000 - $140,000•Onsite

About The Position

Tom Drexler Plumbing, Air & Electric is hiring a Licensed Plumbing Service Technician to serve residential customers in Louisville, Frankfort, and Elizabethtown, Kentucky. The technician diagnoses and repairs residential plumbing systems, installs plumbing equipment, performs drain and sewer services, and helps customers understand repair and replacement options. The role requires an active Kentucky Journeyman's or Master License and a valid Kentucky driver's license with a clean driving record. The posting offers flexible shift selection, consistent scheduling, and structured rotations, with no on-call work. Nights and weekends are preferred. Compensation is $80,000–$140,000 annually plus performance incentives. The position reports to the Plumbing Service Manager. The company provides technical and manufacturer training, leadership development, support for licensing and certifications, and advancement opportunities.

Requirements

  • Active Kentucky Journeyman's or Master License.
  • Valid Kentucky driver's license with a clean driving record.
  • Strong troubleshooting and diagnostic skills.
  • Ability to communicate clearly and professionally.
  • Commitment to customer service excellence.
  • Ability to lift 50+ pounds and work in various environments.

Nice To Haves

  • ServiceTitan experience.

Responsibilities

  • Professionally represent Tom Drexler in every customer interaction.
  • Diagnose and repair residential plumbing systems.
  • Install water heaters, fixtures, piping, and plumbing equipment.
  • Perform drain cleaning and sewer services.
  • Educate customers on repair and replacement options.
  • Maintain accurate service records and documentation.
  • Follow Kentucky plumbing codes and safety standards.
  • Build strong relationships with customers and teammates.
  • Deliver five-star service on every call and in every home.

Benefits

  • Competitive pay and performance incentives.
  • Bonus opportunities.
  • 401(k) with company match.
  • Paid time off.
  • Paid holidays.
  • Medical, dental, and vision insurance.
  • Company-paid life insurance.
  • Employee Assistance Program.
  • Company vehicle and gas card.
  • Uniforms provided.
  • Employee discounts.
  • Company events and team celebrations.
  • Advancement opportunities.
  • Ongoing hands-on technical training.
  • Manufacturer training opportunities.
  • Leadership development programs.
  • Support for Kentucky licensing and certifications.
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