Licensed Optician - Edge District

Warby Parker•Saint Petersburg, FL

About The Position

Warby Parker is seeking a skilled, enthusiastic Optician to join its in-house optical team. The role helps customers meet their eyewear needs by providing knowledgeable, attentive service and helping them feel excited and confident about their glasses. The Optician represents the brand and its values while collaborating with teammates to deliver exceptional customer service and develop effective sales and service practices. The position also offers opportunities to expand skills through career-advancing resources.

Requirements

Be a licensed dispensing optician in states that require a license, or an ABO-certified optician in states that do not require licensing.
Be passionate about the eyewear and retail industries.
Communicate clearly, effectively, and professionally, including explaining technical terms in a way customers can understand.
Be dedicated to going above and beyond to make customers and teammates happy.
Be an energetic, positive team player who can adapt in a fast-paced, changing work environment.
Be extremely detail-oriented and able to manage a wide range of responsibilities.
Be open-minded, committed to learning, and willing to challenge existing knowledge.
Not be listed on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

Work directly with customers to meet their eyewear needs.
Take and record measurements, adjust and fit eyewear, and perform these tasks accurately.
Check that finished eyewear meets optical standards and customer requirements and requests.
Explain prescription terminology and product offerings to customers.
Work with the team to ensure customers receive exceptional service.
Help customers choose frames and lenses suited to their prescription needs, face fit, personal style, and lifestyle.
Collaborate with the team to develop sales and customer-service best practices that can be implemented throughout the organization.
Represent the Warby Parker brand and educate others about its values and mission.

Benefits

Health, vision, and dental insurance for full-time employees.
Life and AD&D insurance for full-time employees.
Paid sick leave for full-time employees; part-time employees are also offered paid sick leave.
Paid holidays for full-time employees.
Vacation days for full-time employees.
Retirement savings plan (401(k)) for full-time employees.
Parental leave, including for non-birthing parents, for full-time employees.
Short-term disability for full-time employees.
Employee Stock Purchase Plan for full-time and part-time employees.
Employee Assistance Program (EAP) for full-time and part-time employees.
Bereavement support for full-time employees.
Optical Education Reimbursement for full-time employees.
Free eyewear for full-time and part-time employees.
Variable compensation for eligible employees.