Licensed Optician-San Diego, CA-Oakley

Luxottica of America, Inc.•San Diego, CA

1d•Onsite

About The Position

As an Optician, you will serve as an Oakley ambassador, educating customers and helping elevate their performance through Oakley optical products and services. As a business leader within Oakley Retail, you will engage the community, encourage team learning, grow the business through exceptional customer service, and help ensure customers receive the highest performance from Oakley products and services. This full-time role is based at the Fashion Valley store in San Diego, California.

Requirements

Current state optician license.
High school diploma or equivalent.
Knowledge of current optical theory and practices.
At least 1 year of retail sales experience.
Availability to work a flexible schedule and the hours necessary to open or close the store, including nights, weekends, and holidays.
Strong verbal and written communication skills, including relationship-building skills.
Ability to be on your feet or move around the sales floor or stockroom for most of the day.
Ability to maneuver merchandise and lift up to 40 pounds.
Ability to frequently perform repetitive motions and activities including bending, kneeling, twisting, stretching, squatting, pushing, pulling, stooping, lifting, climbing, carrying, walking, reaching, and using a step stool.

Nice To Haves

Optical dispensing experience.

Responsibilities

Create an exceptional customer experience and respond promptly to customers’ needs.
Demonstrate superior product knowledge and accurately explain lens and frame features and benefits, using appropriate tools to support customer selections.
Lead optical operations and partner with Store Management to identify opportunities to grow prescription business.
Encourage team learning so team members become knowledgeable about optical products and services.
Build relationships with the local community to attract new customers.
Anticipate and investigate customer issues, develop lasting solutions, resolve problems quickly, and partner with management when needed.
Perform work accurately and thoroughly while using technology, including when managing time pressure and customer volume; troubleshoot issues as they arise.
Support daily retail operations, follow operating policies and procedures, and collaborate with the management team.
Help maintain the store’s appearance, visual objectives, and housekeeping standards, and assist with floor and fixture changes.
Perform additional duties as needed to support store operations.
Promote an inclusive culture by treating customers and colleagues with respect.