Licensed Optician-Las Vegas, NV-Oakley

Luxottica of America, Inc.•Las Vegas, NV

6d•Onsite

About The Position

As an Optician, you will serve as an Oakley ambassador, educating customers and helping elevate their performance through Oakley optical products and services. As a business leader within Oakley Retail, you will engage the community, inspire learning among the team, grow the business through exceptional customer service, and help ensure customers receive the highest performance from Oakley’s optical products and services. The role involves providing an exceptional customer experience, demonstrating product knowledge, supporting optical operations and Rx growth, developing team expertise, building relationships with the local community, resolving customer issues, and assisting with daily store operations and appearance. The position requires a current state optician license, a high school diploma or equivalent, knowledge of optical theory and practices, and at least one year of retail sales experience. The role requires a flexible schedule, including availability for nights, weekends, and holidays, and includes frequent movement and physical activity on the sales floor or in the stock room.

Requirements

Current state optician license.
High school graduate or equivalent.
Knowledge of current optical theory and practices.
At least 1 year of retail sales experience.
Availability to work a flexible schedule and the hours needed to open or close the store, including nights, weekends, and holidays.
Strong verbal and written communication skills, including relationship-building skills.
Ability to be on one’s feet most of the day or move around the sales floor or stock room.
Ability to maneuver merchandise and lift up to 40 lbs.
Ability to frequently perform repetitive motions and physical activities including bending, kneeling, twisting, stretching, squatting, pushing, pulling, stooping, lifting, climbing, carrying, walking, reaching, and using a step stool.

Nice To Haves

Optical dispensing experience.

Responsibilities

Create an exceptional customer experience and respond urgently to customers’ needs.
Explain the features and benefits of lenses and frames using appropriate tools to support customers’ selections.
Lead optical operations and partner with Store Management to identify Rx expansion opportunities.
Encourage team learning and help team members become experts in optical products and services.
Build relationships with the local community to attract new customers.
Anticipate and investigate customer problems, develop lasting solutions, resolve issues quickly, and partner with management as needed.
Perform work accurately and thoroughly using technology, including troubleshooting issues as they arise.
Support daily retail operations, follow operating policies and procedures, and work with the management team.
Help maintain store appearance, housekeeping standards, visual objectives, and floor and fixture changes.
Perform additional duties as needed to support store and business operations.
Foster an inclusive culture by treating customers and colleagues with respect.