Licensed Optician-Las Vegas, NV-Oakley

EssilorLuxottica•Oakley, CA

4d•$36•Onsite

About The Position

As an Optician at Oakley, you will represent the brand by educating customers and helping them get the best performance from Oakley optical products and services. As a business leader within Oakley Retail, you will engage the community, encourage team learning, grow the business through exceptional customer service, and help ensure customers receive the highest performance from Oakley’s optical products and services. The role supports optical operations and works in partnership with store management to identify opportunities to expand prescription eyewear as a driver of the business. It also supports daily store operations, follows operating policies and procedures, and helps maintain store appearance and visual standards. Additional duties may be assigned to support overall store operations.

Requirements

Current state optician license.
High school graduate or equivalent.
Knowledge of current optical theory and practices.
At least 1 year of retail sales experience.
Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays.
Strong verbal and written communication and relationship-building skills.
Ability to be on your feet or move around the sales floor or stock room for most of the day.
Ability to maneuver merchandise and lift up to 40 pounds.
Ability to frequently perform repetitive motions and physical activities including bending, kneeling, twisting, stretching, squatting, pushing, pulling, stooping, lifting, climbing, carrying, walking, reaching, and using a step stool.

Nice To Haves

Optical dispensing experience.

Responsibilities

Create an exceptional customer experience and respond urgently to customer needs.
Demonstrate product knowledge and accurately explain lens and frame features and benefits, using appropriate tools to support customer selections.
Lead optical operations and partner with store management to identify opportunities for prescription eyewear expansion.
Promote team learning so team members become knowledgeable about optical products and services.
Build relationships with the local community to attract new customers.
Anticipate and resolve customer issues, investigate underlying causes, develop long-term solutions, and ensure customer expectations are exceeded.
Use store technology accurately and thoroughly, troubleshooting issues as they arise.
Support daily retail operations, follow operating policies and procedures, and work with the management team.
Help maintain store appearance, housekeeping standards, visual objectives, and floor and fixture displays.
Treat customers and colleagues with respect and help foster an inclusive culture.