Licensed/Master Plumber

Roto-Rooter Services Company•Pelham, AL

6d•$100,000

About The Position

Roto-Rooter is hiring a plumber to provide residential plumbing, drain-cleaning, and related services. The company, founded in 1935, operates across North America through company-owned branches, independent contractor territories, and franchise operations. Plumbers respond to customer service calls, inspect and diagnose plumbing problems, recommend solutions, provide estimates, and sell services. Work includes installing and repairing plumbing fixtures and equipment, cleaning sewer and drain lines in varied environments, restoring work sites, preparing invoices, collecting payment, and explaining the company guarantee. The posting highlights career advancement, flexible work schedules, and employee benefits. Plumbers must gain Excavation Certification through Competent Person Training within their first year of employment and meet applicable state licensing or certification requirements.

Requirements

Valid driver’s license.
At least three years of repair and service plumbing experience.
Proven track record in selling plumbing products and services.
Full knowledge of plumbing systems.
Gain Excavation Certification through Competent Person Training (an OSHA requirement) within the first year of employment.
Hold a journeyman license or equivalent certification as specified by the state where the branch operates and service is performed; unlicensed plumbers must obtain certification when eligible if required by state law.
Good written and oral communication skills for effective customer service.
Excellent communication and interpersonal skills in client and co-worker relations.

Nice To Haves

State plumbing license is preferred.

Responsibilities

Respond promptly to customer service calls; inspect plumbing issues, diagnose problems, offer solutions and estimates, and close service sales.
Install and repair plumbing fixtures and equipment, including sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners, when properly licensed.
Perform sewer and drain cleaning in environments such as basements, roofs, confined spaces, and close quarters.
Clean and restore work sites to their pre-job condition.
Prepare invoices that total the costs of services and products provided.
Collect payment and explain the Roto-Rooter guarantee in writing and on the provided smartphone.